I think I have seen them post on here in the past but can't find the thread using search. If anyone knows their handle can you please pass it on. I bought one of the products June 29th and still havent received it. They won't answer my emails either. UPDATE: No response from these guys for over a week now. I Have sent multiple emails and nothing. I would advise not to buy from them... UPDATE #2: Still no word from them but seems like most people have had excellent service from them so I just hope they get my issue resolved and actually respond to my emails since I have received nothing from them. They seem like a stand-up company from the posts below so I feel a little better that something will get done and in the end I will get the product I purchased. Update #3: Still no answer as of yesterday so I opened up a paypal dispute and they responded fairly quickly to that. Sad that it had to go that far but apparently they are planning on sending another one out. Hopefully it gets here soon.