iPhone X My bad experience with Iphone X Notifications lock screen issue

Discussion in 'iPhone' started by one_tech, Apr 3, 2018.

  1. one_tech macrumors regular

    one_tech

    Joined:
    Feb 27, 2018
    Location:
    Canada
    #1
    Hi i buy iphone X since 2 month
    And i had 3 exchange with the same issue, notifications in lock screen disappear
    when I received notifications and i open my phone by face ID all notifications disappear and time and date and everything disappear from lock screen
    I make restore 2 time and reset but atill have this issue,, I don’t know this hardware or software but my friends not have it at all

    [​IMG]

    Need from apple to fix this.. its Headache to reset my iphone 3 time a day to fix it

    Please apple fix my issue

    Had anyone have thia issue on aiphone X???
     
  2. BugeyeSTI macrumors 68020

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #2
    Never had that issue.. That’s a software issue not hardware.. I would restore your iOS using iTunes and set it up as a new phone. Don’t use a backup to restore it
     
  3. one_tech thread starter macrumors regular

    one_tech

    Joined:
    Feb 27, 2018
    Location:
    Canada
    #3
    Ok i will do it now ,but after using itunes and set up as new iphone and if the issue return where is the problem??? Still software?
     
  4. BugeyeSTI macrumors 68020

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #4
    Let’s cross that bridge when we get to it! I find it hard to believe 3 different phones have the identical problem. Remember, set it up as new don’t use a previous backup to restore it. When you enter your AppleID all your data in the cloud will be put back on the phone. You’ll just need to set up all your personal settings again and add all your mail accounts as well as reinstalling apps. Your iMessages will be lost though
     
  5. one_tech thread starter macrumors regular

    one_tech

    Joined:
    Feb 27, 2018
    Location:
    Canada
    #5
    Ok im doing now thank u
    I will return after a day to see how it work
     
  6. one_tech thread starter macrumors regular

    one_tech

    Joined:
    Feb 27, 2018
    Location:
    Canada
    #6
    i need help after i make restor without backup for my iphone X

    i have problem with battary drain and app stor take 50% used in background!!!!!!

    and my screen on time and stand by same numer 10 a hours
     
  7. IowaLynn macrumors 65816

    IowaLynn

    Joined:
    Feb 22, 2015
    #7
    Where are these being bought? Certified Apple? And never had prior owner.

    11.2.6 was bug and should now be on 11.3
    Contact Apple support.apple.com/contact

    Use DFU Mode-
    theiphonewiki.com/wiki/DFU_Mode
    support.apple.com/en-us/HT201263

    Use Mac and iTunes to update > 11.3
     
  8. Banglazed macrumors 68020

    Banglazed

    Joined:
    Apr 17, 2017
    Location:
    Cupertino, CA
    #8
    Use latest iTunes. DFU mode X by connecting device to iTunes, device is turned on, quickly press volume up, volume down, then hold power till device turns off, keep holding the power but hold volume down for 5 seconds, after 5 seconds release power but keep holding volume down till iTunes detect recovery mode. Restore and update to latest version. Set up device as new. Sign into iCloud. Go to iCloud setting and turn off features you do not need.

    The situation you're describing sounds like you did an iCloud restore? Are apps automatically re-installing on the device? or iCloud syncing.

    Once you sign into iCloud, iCloud will re-attempt syncing back to your freshly restored device so I would give it some time to re-sync everything. At the same time, you can re-install all the apps and sign into them. If you have your device connected to power, doing all these things will make the device warmer so probably take your time. It will also index for a few hours and after 24 hours things should settle and probably you'll see less battery drain. You can enable Low Power Mode to counter the fast draining.

    Instead of restoring, you can update the device to see if the latest OS fixes your issue.
     
  9. AppleLuvver macrumors member

    AppleLuvver

    Joined:
    Oct 3, 2012
    Location:
    U.S.
    #9
    I have had that happen numerous times on my x, but I also had it happen a lot on my 7 before I went to the x. My husband has it happen occasionally on his 8 as well. I think it's a software bug that hasn't been smashed yet.
     
  10. one_tech thread starter macrumors regular

    one_tech

    Joined:
    Feb 27, 2018
    Location:
    Canada
    #10
    Really so what are you doing to fis this issue
     
  11. givemeanapple macrumors Demi-God

    givemeanapple

    Joined:
    Oct 2, 2016
    Location:
    Earth
    #11
    I had the same issue once but mine made everything from the Home screen disappear like on your picture, instead of notifications. Seems like rare a Software bug that must be reported to Apple.
     
  12. one_tech thread starter macrumors regular

    one_tech

    Joined:
    Feb 27, 2018
    Location:
    Canada
    #12
    Ok now i make restor from iTunes but after restor i have new issues with AppStore in background 50% and my battary drain
     
  13. givemeanapple macrumors Demi-God

    givemeanapple

    Joined:
    Oct 2, 2016
    Location:
    Earth
    #13
    Try clearing the RAM, close all Background Apps, put the phone on a charge for 5 minutes, remove it and check if the App Store is still draining in the background.
     
  14. AppleLuvver macrumors member

    AppleLuvver

    Joined:
    Oct 3, 2012
    Location:
    U.S.
    #14
    I haven’t noticed it yet with the recent update. But before that I would just do a restart and hope for a fix someday.
     
  15. one_tech thread starter macrumors regular

    one_tech

    Joined:
    Feb 27, 2018
    Location:
    Canada
    #15
    Thank you very much i will do it today
     
  16. one_tech thread starter macrumors regular

    one_tech

    Joined:
    Feb 27, 2018
    Location:
    Canada
    #16
    Finally i found out the software bugs in Face ID settings about the issue notification lock screen disappear,,, i will contact apple today to explain to them

    Now i resolve the issue by my self
     
  17. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #17
    So what did you find?
     

Share This Page