So i finally got my mbp the other day and decided to upgrade the ram, well i took off the battery and began unscrewing the ram compartment.
All of the screws came up easily except one, which looked stripped a little, I tried unscrewing it but only made matters worse. There was no way I was getting that thing out. So I brought it to the apple store and the apple genuis could not get it out as well and this is what he told me to do
"put some glue in the thread hole and then put a screw in the hole, let it dry and then unscrew it with the new screw."
I actually tried this, but I was super carefull and did not get a spec of glue anywhere but in the hole, of coarse it did not work.
I then called apple and was connected to a really nice rep. I told him my situation and how the screw already looked stripped and how the others came out real easy. Also told him about the bad advice given from the guy at the apple store.
He told me that he wanted me to send it to apple to let them fix it, and that since the apple genius told me to do his glue idea then he would write that in his report since that was technically me voiding my warrenty,
He said it would take about 4 days after i ship it to recieve it back, so thats pretty good.
I really just want to play on my mbp but I can't stand the fact that I can't get the other 2gigs in yet.
All of the screws came up easily except one, which looked stripped a little, I tried unscrewing it but only made matters worse. There was no way I was getting that thing out. So I brought it to the apple store and the apple genuis could not get it out as well and this is what he told me to do
"put some glue in the thread hole and then put a screw in the hole, let it dry and then unscrew it with the new screw."
I actually tried this, but I was super carefull and did not get a spec of glue anywhere but in the hole, of coarse it did not work.
I then called apple and was connected to a really nice rep. I told him my situation and how the screw already looked stripped and how the others came out real easy. Also told him about the bad advice given from the guy at the apple store.
He told me that he wanted me to send it to apple to let them fix it, and that since the apple genius told me to do his glue idea then he would write that in his report since that was technically me voiding my warrenty,
He said it would take about 4 days after i ship it to recieve it back, so thats pretty good.
I really just want to play on my mbp but I can't stand the fact that I can't get the other 2gigs in yet.
