Last night I brought in my previous gen. MacBook Pro because a few keys fell off and my battery only lasted 3 hours. I got a call today saying that it was ready, but they could not swap out the battery because it is out of warranty (they said I have used it too much) and I would have to pay $129 even though I have AppleCare. I bought this computer 11 months ago. What is going on and shouldn't the battery last more than 11 months??
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My Battery Has Been Used Too Much????
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Yea but honestly?? This just seems unfair, its their fault that it cannot last this long.
Lucky you. I have 155 cycles and have had my laptop for 16 months. My battery health is at 25% and I get about 45 minutes out of it. I have to replace it myself also.
How do they get away with selling subpar batteries? If I was someone who brought my laptop to class everyday, I'd do it 155 times and then my battery would be effed.
How do they get away with selling subpar batteries? If I was someone who brought my laptop to class everyday, I'd do it 155 times and then my battery would be effed.
Lucky, plus I didn't even use my computer all of June and July. So thats 9 months in been in use. I am really getting mad about this.
Actually, you should be blaming those damn physicists. All their "laws" of the universe and crap. If they would just let us do whatever we wanted instead of limiting us with their arbitrary "Laws of Thermodynamics", we could get reasonable battery life. And by "reasonable", I mean "whatever each individual user thinks is fair".
Not Apple's fault, it is a problem with the battery technology ...
Should be interesting if Apple's attempts to work around some of the issues in the MacBook Pro 17 work long term and across the board in the majority of the hot/cold-humid/dry areas.
If Apple had the GM-style battery testing facilities, and showed them off to the public ... i'd be more satisfied instead of adopting a wait and see attitude.
Should be interesting if Apple's attempts to work around some of the issues in the MacBook Pro 17 work long term and across the board in the majority of the hot/cold-humid/dry areas.
If Apple had the GM-style battery testing facilities, and showed them off to the public ... i'd be more satisfied instead of adopting a wait and see attitude.
Haha. Unfortunately, that's true. In a lot of my materials science classes, there's talk about making better batteries, but as of right now the main problem that you are running into is use, not time. A battery wears out because the constant charging and discharging cycles cause the components within it to eventually crack, leading to battery fatigue. Until we are able to develop better technologies, there's nothing that apple, or anyone really, can do about it, besides using much better (read much more expensive) materials.
Ahh this is turning into a physics class, can I just please get an answer. How is it not under warranty even though I paid however much for AppleCare last summer?
The MBP 2.5 that I bought yesterday didn't even allow me to charge it, though I had it on charge since 5PM yesterday. Apple is sending a new battery and magSafe adapter, should arrive tomorrow. How do they test these MBPs before leaving the factory? I'm just amazed that a factory sealed MBP can leave the factory in an unsatisfactory condition, in which the computer doesn't even turn on, let alone operate...
Because batteries are considered consumables. They have a limited lifespan. It is explained in the documentation that came with your notebook and Applecare. Apple will replace your battery if it is defective - "when the failure or diminished capacity is the result of a manufacturing defect."
The warranty for the entire computer including the battery because it IS the computer.
The warranty is for the entire computer including the battery. It only covers manufacturing defects.
The battery is consumable, like toner in a printer. Once it runs out, you need to get a new one. If it runs out prematurely due to a defect, Apple will replace it under warranty.
Can you really expect Apple to replace batteries for the full length of the Applecare warranty (up to 3 years)? If someone used a laptop 24/7 on battery power (except for recharge, of course), they could go through 10 to 20 batteries in that time!
That would be nice, but the problem is that of all the components, the battery is the quickest to fail, and the most difficult to give an accurate sense of wear. For you 200 cycles is about a year, and for me it looks like it's going to be somewhere in that ballpark too, but if apple had to cover $100 for everyone to use the computer on top of what they already cover, then they would just add that on to the cost of the hardware, and we'd all pay the extra even if we didn't use it in that way.
It would be like a printer company including ink in the warranty for their machine or a car company including a year's worth of gas.
Not to lecture you on battery usage...
But you not using it for two months probably hurt it. more than you actually using it. This is all based on assumptions, but I assume while you weren't using the computer, you stored it with the battery at 100% charge. Rechargeable batteries should be stored at about 40%. If they're stored too low, they could enter what's called a "deep discharge" which basically means that the battery doesn't have enough juice to accept a charge. If the charge is too high... well I don't know what happens, but I know it has an impact on your battery's overall capacity.
It has nothing to do with Apple--Just rechargeable batteries in general. This applies to your cell phone, home phone, iPod, etc.
But you not using it for two months probably hurt it. more than you actually using it. This is all based on assumptions, but I assume while you weren't using the computer, you stored it with the battery at 100% charge. Rechargeable batteries should be stored at about 40%. If they're stored too low, they could enter what's called a "deep discharge" which basically means that the battery doesn't have enough juice to accept a charge. If the charge is too high... well I don't know what happens, but I know it has an impact on your battery's overall capacity.
It has nothing to do with Apple--Just rechargeable batteries in general. This applies to your cell phone, home phone, iPod, etc.
I wanted to USE more, but... 