My boss doesn't want to delete emails twice...

Discussion in 'Mac Apps and Mac App Store' started by TareX, Apr 18, 2011.

  1. TareX macrumors newbie

    Joined:
    Apr 18, 2011
    #1
    Hey guys, my boss came to me with a problem on his new Macbook Pro... Outlook 2011 doesn't seem to sync properly with his iPhone 4.

    So when he deletes an email from his iPhone, he wants it to also be deleted from Outlook 2011, which doesn't happen. It irritates him because whenever he opens his laptop, he needs to re-delete all the emails he already deleted on his iPhone 4.

    Is there any solution for that problem?
     
  2. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #2
    Does your boss use an email service using IMAP or POP3?
     
  3. TareX thread starter macrumors newbie

    Joined:
    Apr 18, 2011
    #3
    Yep, both Gmail and another University-based email service.
     
  4. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #4
    The question is

    POP or IMAP

    You might want to get IT to set up IMAP if you don't know what those are.
     
  5. Darth.Titan macrumors 68030

    Darth.Titan

    Joined:
    Oct 31, 2007
    Location:
    Austin, TX
    #5
    You didn't answer the question though. Is the account an IMAP account, or a POP account? There's no getting around his problem if it is a POP account.

    IMAP is definitely the way to go.
     
  6. TareX thread starter macrumors newbie

    Joined:
    Apr 18, 2011
    #6
    Got it. I'll see if I can enable IMAP on the University-account. I know it's doable on Gmail.
     
  7. Westside guy macrumors 601

    Westside guy

    Joined:
    Oct 15, 2003
    Location:
    The soggy side of the Pacific NW
    #7
    It's probably irrelevant w.r.t. the Gmail account, unless you guys are doing something odd there (e.g. not accessing it directly but downloading your Gmail via POP3).
     

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