My button stopped working...

Discussion in 'iPhone' started by Legion103, Feb 7, 2014.

  1. Legion103 macrumors regular

    Joined:
    Sep 13, 2012
    #1
    The on/off switch on the top just stopped working...anyone know how to fix it?
     
  2. PsstGreek macrumors 68040

    PsstGreek

    Joined:
    Oct 21, 2010
    Location:
    Tampa Bay
    #2
    If your iPhone is still under warranty Apple will take care of it for you.
     
  3. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #3
    Nope, but the best bet is to take into apple for them to deal with it.
     
  4. Legion103 thread starter macrumors regular

    Joined:
    Sep 13, 2012
    #4
    I got my phone when the 5 first came out...so I'm guessing it's not under warranty.
     
  5. carjakester macrumors 68020

    carjakester

    Joined:
    Oct 21, 2013
    Location:
    Midwest
    #5
    id still take it to apple and see what they can do. if you can jailbreak use activator to lock, i did that when my 5 broke and double tapping the status bar ended up being much better than pressing the lock button.
     
  6. cambookpro macrumors 603

    cambookpro

    Joined:
    Feb 3, 2010
    Location:
    United Kingdom
    #6
    Depends where you live - mine's done the same thing twice, now on my 3rd phone. Apple replaced the second one under EU consumer laws as it was out of AppleCare.

    Even if you're not in the EU, worth going to Apple - you may be lucky!
     
  7. Legion103 thread starter macrumors regular

    Joined:
    Sep 13, 2012
  8. Charadis macrumors 6502a

    Joined:
    Jul 3, 2010
    #8
    I recently repaired an iPhone 5 with a similar problem that you describe. The sleep/power button was still "colicky" like normal, but could not register when I pressed it. I ended up just replacing the power/volume/silencer flex cable, and it started working again (ie, I could put the phone to sleep and power it off).

    Try Apple Store first, and if they cannot help, you can try replacing the flex yourself. FYI, it was my first iPhone 5 I ever worked with, and I replaced the power flex and screen...took about 3-4 hours, but well worth it. Sent from my iPad.
     

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