My camera is only recognized in Safe Boot Mode

Discussion in 'Mac Basics and Help' started by bigalpha, Sep 7, 2010.

  1. bigalpha macrumors newbie

    Joined:
    Sep 7, 2010
    #1
    Samsung TL350
    OS X 10.5.8, MacBook

    I cannot get my camera to be recognized by my computer when I plug it in and the computer is normally booted.

    * If plug the camera into my MacBook, Image Capture and iPhoto will not recognize it.
    * If I plug the SD card into my computer with a card reader, the card will be read just fine.
    * The camera works on two other MacBook Pros
    * The camera will be found on my MacBook if I boot into Safe Mode
    * The camera is found in System Profiler when the computer is normally booted, however, the information provided is limited.
    * The camera is found in System Profiler when the computer is Safe Booted, and the camera shows the full amount of information about the camera


    When I open the system log and then plug the camera in, I receive the following:

    Sep 6 11:46:14 JoAlDe kernel[0]: USBF: 958.769 AppleUSBEHCI0x27b8800::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 3, EP: 0)
    Sep 6 11:46:19 JoAlDe kernel[0]: USBF: 963.770 AppleUSBEHCI0x27b8800::Found a transaction past the completion deadline on bus 0xfd, timing out! (Addr: 3, EP: 1)
    Sep 6 11:46:30 JoAlDe kernel[0]: USBF: 974.770 AppleUSBEHCI0x27b8800::Found a transaction past the completion deadline on bus 0xfd, timing out! (Addr: 3, EP: 1)
    Sep 6 11:46:36 JoAlDe kernel[0]: USBF: 980.770 AppleUSBEHCI0x27b8800::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 3, EP: 0)
    Sep 6 11:46:42 JoAlDe kernel[0]: USBF: 986.771 AppleUSBEHCI0x27b8800::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 0, EP: 0)
    Sep 6 11:46:48 JoAlDe kernel[0]: USBF: 992.771 AppleUSBEHCI0x27b8800::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 0, EP: 0)
    Sep 6 11:46:54 JoAlDe kernel[0]: USBF: 998.771 AppleUSBEHCI0x27b8800::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 0, EP: 0)
    Sep 6 11:47:00 JoAlDe kernel[0]: USBF: 1004.772 AppleUSBEHCI0x27b8800::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 0, EP: 0)
    Sep 6 11:47:00 JoAlDe kernel[0]: USBF: 1004.803 0x2a76000 The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 3 of hub @ location: 0xfd000000)

    From what I understand, this means that the computer is unable to see that the camera is a Mass Storage Device, thus it times out and is unable to boot it as such.

    So I set up my system with the USB Prober and the associated logging file.

    I ran the USB Prober on level 7 while I connected the camera.

    I know zilch about reading and comprehending any of the results except this snippet really stuck out to me:

    3635.414 [5] Finding driver for interface #0 of Samsung Digital Camera, matching personality using com.apple.iokit.IOUSBMassStorageClass, score: 50000, wildCard = 0
    3635.414 [6] Matched: bInterfaceClass (8) bInterfaceSubClass (6)
    3635.414 [6] Didn't Match: nothing

    It occurred twice more:

    3635.575 [5] Finding driver for interface #0 of Samsung Digital Camera, matching personality using com.apple.iokit.IOUSBUserClient, score: 104999, wildCard = 5
    3635.575 [6] Matched: idVendor (8107) idProduct (4152) bcdDevice (256) bConfigurationValue (1) bInterfaceNumber (0)
    3635.575 [6] Didn't Match: nothing

    3635.576 [5] Finding driver for interface #0 of Samsung Digital Camera, matching personality using com.apple.iokit.IOUSBMassStorageClass, score: 50000, wildCard = 0
    3635.576 [6] Matched: bInterfaceClass (8) bInterfaceSubClass (6)
    3635.576 [6] Didn't Match: nothing

    Just looking at this particular result, it looks like the computer is unable to identify what exactly USB device is being plugged in.

    What should be my next step?

    TIA
     
  2. bigalpha thread starter macrumors newbie

    Joined:
    Sep 7, 2010
  3. bigalpha thread starter macrumors newbie

    Joined:
    Sep 7, 2010
    #3

    Alright - is there a better place to ask such a question?
     

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