my computer keeps freezing - not sure why

Discussion in 'MacBook' started by pleasehelp!, Mar 3, 2010.

  1. pleasehelp!, Mar 3, 2010
    Last edited: Jul 6, 2013
  2. Pax macrumors 6502a

    Joined:
    Dec 12, 2003
    #2
    The computer freezes, or the web browser freezes? ie can you do other things?

    More detail? What browser? What pages? If you Force Quit the browser and re-open it does the same problem occur? What version of Mac OS X?
     
  3. pleasehelp!, Mar 3, 2010
    Last edited: Jul 6, 2013

    pleasehelp! thread starter macrumors member

    Joined:
    Jun 12, 2008
  4. Pax macrumors 6502a

    Joined:
    Dec 12, 2003
    #4
  5. pleasehelp!, Mar 3, 2010
    Last edited: Jul 6, 2013

    pleasehelp! thread starter macrumors member

    Joined:
    Jun 12, 2008
  6. LPZ macrumors 65816

    Joined:
    Jul 11, 2006
    #6
    No, don't delete it.

    The next thing to try is to repair permissions. Silverlight may have been installed incorrectly by the installer. Follow the instructions here.

    If that doesn't work, do this. Go to a site that causes the freeze. Force quit. Choose to send a report to Apple, but copy the report first and paste it into a post here.
     
  7. pleasehelp!, Mar 3, 2010
    Last edited: Jul 6, 2013

    pleasehelp! thread starter macrumors member

    Joined:
    Jun 12, 2008
  8. pleasehelp!, Mar 3, 2010
    Last edited: Jul 6, 2013

    pleasehelp! thread starter macrumors member

    Joined:
    Jun 12, 2008
  9. LPZ macrumors 65816

    Joined:
    Jul 11, 2006
    #9
    There may be more than one problem.

    Restart your computer.

    Do you use Apple's Mail program to send/receive email? If so, can you send/receive email?
     
  10. pleasehelp!, Mar 3, 2010
    Last edited: Jul 6, 2013

    pleasehelp! thread starter macrumors member

    Joined:
    Jun 12, 2008
  11. LPZ macrumors 65816

    Joined:
    Jul 11, 2006
    #11
    Never underestimate the value of restarting!
     

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