My desktop never shuts down

Discussion in 'macOS' started by Macnewbies, Mar 25, 2013.

  1. Macnewbies macrumors newbie

    Mar 25, 2013
    Hello guys, i have a mac desktop that never closes, allways saying that it can´t close finder.

    I really need to solve this without reinstaling osx, i have a lot of data i nedd in that mac.

    Please Help:(
  2. GGJstudios macrumors Westmere


    May 16, 2008
    You can always shut down any Mac by pressing and holding the power button for 5-10 seconds. As for Finder, you can press the Option key and right-click the Finder icon on your Dock and select "Relaunch".

    Also, it's not necessary to shut down on a regular basis. Using sleep mode is fine. Many Mac users run for many months at a time without ever shutting down.
  3. benwiggy macrumors 68020

    Jun 15, 2012
    How are you trying to "close" your Mac? Are you selecting Shutdown from the Apple menu? What happens? Do you get any messages, e.g. "The application Finder cancelled Shutdown..."

    1. There is almost certainly no need to reinstall OS X for this problem.
    2. Reinstalling OS X should not necessarily cause the loss of your data.
    3. In any case, you have a backup in case something goes wrong, don't you....?
  4. Macnewbies thread starter macrumors newbie

    Mar 25, 2013
    Yes, that's the message it shows, The application Finder cancelled....

    I've also tried to use the combination to force shutdown and still doesn't work

    Only by pressing PowerButton for a while...
  5. benwiggy macrumors 68020

    Jun 15, 2012
    and the rest of the message is ...... what?

    So, any dialogs still open in the Finder? Use Mission Control or Application Exposé to check for dialog windows that might need your attention.

    Does it do this EVERY time? Even after a "hard" power off by holding down the power button? And you've tried Force Quitting the Finder?

    Can you Log out?
  6. Macnewbies thread starter macrumors newbie

    Mar 25, 2013
    The application Finder encountered a problem and stopped the computer to shutdown.

    Yes, it does this every single time,even after a hard power off, and yes, i can Logout.

    He is part of a vpn, connecting a Nas and two macs...

    The problem is that this computer is allways running during the day, and it was important that it could shutdown at night.

    since many persons use it, not all of them Shut him down in the Power Button...

    And perhaps in the future this could be a problem...
  7. GGJstudios macrumors Westmere


    May 16, 2008
    I agree the problem should be resolved, but why is it important that the computer be shut down at night?
  8. Macnewbies thread starter macrumors newbie

    Mar 25, 2013

    Just because everybody that works here thins that the machines should be shutdown, including our bosses.

    The image that is being showed is that i can't solve the problem( unfortunately, it's not the only one, like i've reported in the post that i've placed explaining that a trackpad and a wireless mouse don't work at all)...

    That's the main reason...
    And i'd really like to keep my job...:eek:
  9. benwiggy macrumors 68020

    Jun 15, 2012
    So, logging out does NOT flag the same error? That's odd.

    Well, a temporary solution would be to Log out, and then shutdown from the login window.
  10. justperry macrumors G3


    Aug 10, 2007
    In the core of a black hole.
    If you want to see which files are open in the Finder you can Open Activity Monitor, click on the Finder then get info, in the Window that appears there's a Open Files and Ports, you might find the problem there.
    I actually think it's the NAS preventing logout.

    You can also force a restart by clicking restart in the Menu Bar while holding the Option key.

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