Although I did a google search before going ahead and making a purchase, I basically assumed the website was correct (and updated) and purchased Mobile Spy with Live Control as an extra pair of eyes for my 9-year old's ipad.
Little did I know that their "oversight" is probably a way from stating that their software ONLY works with iOS 3.2 which doesn't seem to be a technical necessity since other vendor's software does work with a jailbroken iOS 4.3.3.
It is also the case that if you ask for a refund based on the fact that their software is not compatible with system iOS 4.3.3 and that particular fact WAS NOT on their website, you will be denied as they do not support people "changing their minds."
Keep in mind that their compatibility statement changed from what systems they DO support on iphone to what systems they DO NOT support on the iPad. However, the two systems that they do not state are iOS 3.2 and 4.3.3. Despite that fact, 4.3.3 is not supported as well. AND they do know it. AND they know they website has not been "updated."
Since that time, my jousting with customer service has resulted in the lowest form of support ever experience.
Short story is.... Save your money. Buy anything else besides Mobile Spy.
Little did I know that their "oversight" is probably a way from stating that their software ONLY works with iOS 3.2 which doesn't seem to be a technical necessity since other vendor's software does work with a jailbroken iOS 4.3.3.
It is also the case that if you ask for a refund based on the fact that their software is not compatible with system iOS 4.3.3 and that particular fact WAS NOT on their website, you will be denied as they do not support people "changing their minds."
Keep in mind that their compatibility statement changed from what systems they DO support on iphone to what systems they DO NOT support on the iPad. However, the two systems that they do not state are iOS 3.2 and 4.3.3. Despite that fact, 4.3.3 is not supported as well. AND they do know it. AND they know they website has not been "updated."
Since that time, my jousting with customer service has resulted in the lowest form of support ever experience.
Short story is.... Save your money. Buy anything else besides Mobile Spy.