I saw some posts on Apple disucsussion with the issue. No resolution. Going to update iTunes on her Mac as that's the only difference between her setup and mine.
You are not the only one. And I don't know the fix to it, my spotify yearly sub expired. Wanted to try apple music only for this feature. Was on hold with Apple support for 30 minutes and they hang up...
If you ever get it solved, post the resolution here if you don't mind. I've tried everything I can think of including logging out of iTunes and icloud. It happens on her Mac, iPhone, and iPad.
If you ever get it solved, post the resolution here if you don't mind. I've tried everything I can think of including logging out of iTunes and icloud. It happens on her Mac, iPhone, and iPad.