My First Hard Crashes

Discussion in 'Mac mini' started by gcortes, Nov 8, 2014.

  1. gcortes macrumors member

    Joined:
    Jul 13, 2011
    Location:
    Redwood City, California
    #1
    I'm on my second Mac Mini over three or four years. I've just started getting hard crashes by which I mean the screen goes blank, you get a message about a problem, and it restarts. This is on Yosemite. Once it crashed during a World of Warcraft session and another while doing a Sudoku puzzle in the New York Times. Wow is resource intensive and the puzzle uses Java. They don't seemed related. Finally, I found it at the log on screen in the morning after not using it since the night before. Does this sound like a hardware problem? The mini is about two years old.
     
  2. Jackintosh macrumors 6502a

    Jackintosh

    Joined:
    Mar 21, 2009
    Location:
    Illinois
    #2
    Seeing the error message would be very helpful. Is the message displayed before the screen goes blank and the system restarts?
     
  3. gcortes thread starter macrumors member

    Joined:
    Jul 13, 2011
    Location:
    Redwood City, California
    #3
    No, there was just a generic 'there was a problem' message.
     
  4. Jackintosh macrumors 6502a

    Jackintosh

    Joined:
    Mar 21, 2009
    Location:
    Illinois
    #4
  5. gcortes thread starter macrumors member

    Joined:
    Jul 13, 2011
    Location:
    Redwood City, California
    #5
    It died again last night. I hadn't used it in hours. I found this dump after I got back in:

    Anonymous UUID: E9F33D4F-5808-AB42-1B4B-32662668A5AF

    Sat Nov 8 08:40:24 2014

    *** Panic Report ***
    panic(cpu 2 caller 0xffffff80237c4594): "launchd died\nState at Last Exception:\n\n"@/SourceCache/xnu/xnu-2782.1.97/bsd/kern/kern_exit.c:361
    Backtrace (CPU 2), Frame : Return Address
    0xffffff8222a83e50 : 0xffffff802333a811
    0xffffff8222a83ed0 : 0xffffff80237c4594
    0xffffff8222a83f40 : 0xffffff80237c425c
    0xffffff8222a83f50 : 0xffffff802384dcb2
    0xffffff8222a83fb0 : 0xffffff802343ac46

    BSD process name corresponding to current thread: launchd

    Mac OS version:
    14A389

    Kernel version:
    Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
    Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
    Kernel slide: 0x0000000023000000
    Kernel text base: 0xffffff8023200000
    __HIB text base: 0xffffff8023100000
    System model name: Macmini6,2 (Mac-F65AE981FFA204ED)

    System uptime in nanoseconds: 49623783336836
    last loaded kext at 75679604960: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7fa403d000, size 393216)
    last unloaded kext at 112908248186: com.apple.driver.AirPort.Brcm4331 800.20.24 (addr 0xffffff7fa4e2c000, size 2043904)
     
  6. gcortes thread starter macrumors member

    Joined:
    Jul 13, 2011
    Location:
    Redwood City, California
    #6
  7. gcortes, Nov 9, 2014
    Last edited: Nov 9, 2014

    gcortes thread starter macrumors member

    Joined:
    Jul 13, 2011
    Location:
    Redwood City, California
    #7
    I did some more research that led me to believe it may be a third party extension. I ran the following command and got these results:

    grep -v com.apple
    Index Refs Address Size Wired Name (Version) <Linked Against>
    84 0 0xffffff7f81029000 0x9000 0x9000 jp.plentycom.driver.SteerMouse (4.1.3) <83 71 38 35 5 4 3>
    135 0 0xffffff7f8205a000 0x3000 0x3000 com.GenesysLogic.driver.GLLUD (8.8.8) <134 73 16 5 4 3 1>
    145 0 0xffffff7f82ad2000 0x21000 0x21000 org.pqrs.driver.Karabiner (10.4.0) <35 5 4 3 1>

    I can get rid of the first and third drivers easily enough as they're in my login startup list. I'm pretty sure the second one, com.GenesysLogic.driver.GLLUD, is for my Lexar USB card reader. I ran locate with the name and nothing came up. This was after I ran an update to the locate db. Any idea where I can find this file?

    UPDATE

    I still don't know where the driver is. I got it off the list by unplugging my card reader. Now to wait to see if I get another crash.
     

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