My First iPhone Crash!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by MBHockey, Jun 30, 2007.

  1. MBHockey macrumors 68040

    MBHockey

    Joined:
    Oct 4, 2003
    Location:
    New York
    #1
    Not too big of a deal, it just rebooted...but it asked me to send the error to Apple which I did:

    [​IMG]

    it happened when i was setting a custom voice mail greeting and received a couple of new emails
     
  2. marksman macrumors 603

    marksman

    Joined:
    Jun 4, 2007
    #2
    The first publically reported iCrash.

    Congrats!
     
  3. qzak macrumors 6502

    Joined:
    Jan 19, 2005
    #3
    i got one of these messages last evening right after i activated it. i didn't notice it crash or anything, i was in itunes loading up stuff to sync
     
  4. azhagan macrumors member

    Joined:
    Jun 25, 2007
    #4
    I am pretty sure that it is not a crash. I think every time it sync or maybe every certain number of syncs it tries to send data to Apple so they know things like what the iPhones are being used for and such for statistics.
     
  5. MBHockey thread starter macrumors 68040

    MBHockey

    Joined:
    Oct 4, 2003
    Location:
    New York
    #5
    I doubt it is a coincidence that 4 seconds after it crashed i plugged it in and that's what it said. It makes sense.
     
  6. ksz macrumors 68000

    Joined:
    Oct 28, 2003
    Location:
    San Jose, CA
    #6
    I got the same screen very early after activation and never since. Just seems like a standard dialog.
     
  7. TheScappian macrumors regular

    Joined:
    Jun 23, 2007
    #7
    Yea that isnt a crash. They are just asking you to help by letting them look at diagnostics on your phone. I got the same message and iPhone wasnt even connected.
     
  8. DirectriX macrumors newbie

    Joined:
    Jun 28, 2007
    #8
    Yes that is a crash, safari on my iPhone crashed last night and I had to "hard-reboot" the device... this morning it asked me to submit the error log that contained 2 files that had detailed information about Safari... "code" ;)
     
  9. retrospects macrumors regular

    Joined:
    Jun 12, 2007
  10. minimac macrumors member

    Joined:
    Jan 29, 2003
    Location:
    NJ
    #10
    I had a hard lockup last night. It froze in the middle of loading an email with picture attachments and I had to reboot it. When I synced the next time it sent a crash report to Apple. Other than that things have been great.
     
  11. Fairly macrumors regular

    Joined:
    Sep 24, 2006
    Location:
    Cambridge UK
    #11
    SUID Root

    What's scary is that all these apps - Preferences, MobileMail, Safari - they're running as root. They've got the SUID bit set and they're owned by root. That's going to be great when they open the thing up and let others inside to tweak and add software. I can see it now. "Please kindly open attachment I Love You.txt."
     
  12. whooleytoo macrumors 603

    whooleytoo

    Joined:
    Aug 2, 2002
    Location:
    Cork, Ireland.
    #12
    How do you know they're running as root? - just curious.
     
  13. iphonephoneboy macrumors newbie

    Joined:
    Jul 1, 2007
    #13
    kaboom

    My iPhone locked up after I entered a phone number, then tried to open notes. I had to just the re-boot two button dance. This AM it was locked up after sitting attached to my Mac overnight... the sleeping computer sucked the battery down to around 20% and the phone would not wake up... reboot again.:mad:
     
  14. Bubbasteve macrumors 65816

    Bubbasteve

    Joined:
    Dec 23, 2004
    Location:
    Charleston, IL
    #14
    My phone has crashed many times thus far mostly when using safari...not too big of an ordeal but hopefully apple addresses the issue soon via an update....maybe bundled with iChat, but I won't be too picky ;)
     
  15. odHbo macrumors member

    Joined:
    Jun 5, 2007
    #15
    Same here Bubbasteve,

    My iPhone has crashed a few times in Safari but it's the most relaxed, sophisticated crash. The program doesn't really freeze or anything but suddenly goes to the home screen. It has also happened a few times (maybe 2x) with Google Maps.

    Ps, iChat would be incredible!!!
     
  16. chiefillini macrumors regular

    Joined:
    Oct 28, 2006
    Location:
    Chicago, IL.
    #16
    Yeah mine crashed when trying to pull up a large email with a lot of pic attachments. Damn thing just froze, gave it a min and than nothing. Did that soft reset and good since but still won't pull up that email. Read somewhere else that e-mail sizes may be limited, not sure though.
     
  17. iSaint macrumors 603

    iSaint

    Joined:
    May 26, 2004
    Location:
    South Mississippi y'all, near the water!
    #17
    I had Google Maps crash on me a few times early today.

    When I connected to sync, I received the same request to send Apple the diagnostic information. I wonder if it was necessarily related to the crash, or is a timed diagnostic retrieval?
     

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