My first Mac ever is a dud.

Discussion in 'MacBook Pro' started by btbam91, Dec 11, 2015.

  1. btbam91 macrumors regular

    Joined:
    Nov 23, 2015
  2. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
  3. btbam91 thread starter macrumors regular

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    Nov 23, 2015
    #3
    Yes sir. 2015 13 inch. Just bought it from Best Buy an hour ago. Gonna go exchange it right now...
     
  4. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #4
    Thats probably the easiest option. You could also try to do a restore.

    https://support.apple.com/en-us/HT201314
     
  5. GoldenDust Suspended

    GoldenDust

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    Sep 24, 2015
    Location:
    United States
    #5
    No, don't even restore it. Take it back and exchange it.
     
  6. btbam91 thread starter macrumors regular

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    Nov 23, 2015
    #6
    Exchange was a piece of cake and this one booted up as expected! Woo hoo!
     
  7. GoldenDust Suspended

    GoldenDust

    Joined:
    Sep 24, 2015
    Location:
    United States
    #7
    Is this the 13" rMBP?

    EDIT: Nevermind!

    Enjoy it! :)
     
  8. maflynn Moderator

    maflynn

    Staff Member

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    May 3, 2009
    Location:
    Boston
    #8
    Bummers man. As mentioned, taking it back is the best and easiest solution
     
  9. theriddler macrumors member

    Joined:
    Dec 6, 2011
    Location:
    Malaysia
    #9
    This JUST happened to me. Got stuck at Setting Up OS X for half an hour so I hit the power button. When I turned it on again, I got this symbol.

    Went through Recovery, Disk Utility was fine. Reinstall OS X. Password prompted me to unlock my encrypted drive. Wouldn't let me reinstall OS X. Rebooted through the menu by selecting the Startup Disk and finally got into the Login screen!

    https://support.apple.com/en-gb/HT201314
     
  10. snaky69 macrumors 603

    Joined:
    Mar 14, 2008
    #10
    That's what warranties are for.

    Remember it's a mass produced product. Defects can happen.
     
  11. Videomanmac macrumors 6502

    Joined:
    Apr 3, 2015
    #11
    Hey! I had the same problem and dis the same steps to fix it! Seems like we had to scare it into reinstalling OS X. :)
     
  12. wksj macrumors member

    Joined:
    Feb 20, 2015
    #12
    No, that's what return policies are for.
     
  13. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #13
    Yes, but if its a brand new laptop, then just return it.
     

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