Hey everyone,
I'm just coming off a bad conversation with Apple support people. I was trying to transfer files from an external HD to my new ibook. Some files transfered (mainly documents) while others like pictures don't. Once I copy and paste them, I waited for several minutes and tried to open them. And I got a message saying that another program is using it. So I figured it needed more time. Now I've waited almost 30 minutes after copying and pasting one picture (jpg) and still the same thing.
I tried some itunes files as well and finder just froze up. This has happened many times since I started 'trying' to transfer files. The guy at apple support was no help at all and asked me to contact the external HD maker. I told him it wasn't a problem with that since it works on my PC fine. I just felt like choking him. Arghhh.
I'm hoping you guys can help me out here. What am I doing wrong?
Thanks
Edit: oh btw, I've also seen the beach ball about 6 times now during this process and also when i try to open image files directly from the HD
I'm just coming off a bad conversation with Apple support people. I was trying to transfer files from an external HD to my new ibook. Some files transfered (mainly documents) while others like pictures don't. Once I copy and paste them, I waited for several minutes and tried to open them. And I got a message saying that another program is using it. So I figured it needed more time. Now I've waited almost 30 minutes after copying and pasting one picture (jpg) and still the same thing.
I tried some itunes files as well and finder just froze up. This has happened many times since I started 'trying' to transfer files. The guy at apple support was no help at all and asked me to contact the external HD maker. I told him it wasn't a problem with that since it works on my PC fine. I just felt like choking him. Arghhh.
I'm hoping you guys can help me out here. What am I doing wrong?
Thanks
Edit: oh btw, I've also seen the beach ball about 6 times now during this process and also when i try to open image files directly from the HD