my friend told me that...

Discussion in 'iPod' started by Xgamer1224, Sep 10, 2008.

  1. Xgamer1224 macrumors regular

    Jul 11, 2008
    apple backs up your music using the internet. i was wondering if it is true because i had over 300 songs on my itunes library and then my computer crashed and deleted it all. i would have transfered my purchases but tragically, my ipod had to berestored after it got really really hot after i plugged it into the wall to charge. is this true? because it would really benefit me.
  2. GoCubsGo macrumors Nehalem


    Feb 19, 2005
    Your friend was incorrect.
    You can back up your hard drive using Time Machine, but you don't need the internet for that. No go sock your friend in the throat.
  3. xJulianx macrumors 6502a


    Oct 1, 2006
    Brighton, UK
    Are you sure he wasn't referring to Time Machine which does automatic backups to an external drive?
  4. Xgamer1224 thread starter macrumors regular

    Jul 11, 2008
    well he meant for windows. and is there no way to get my music back?
  5. soberbrain macrumors 65816


    May 9, 2008
    Try calling Apple and let them know about what happened.

    See if they can let you download the purchased songs for free.

    Whether that works or not, consider having a back up solution.
  6. Sky Blue Guest

    Sky Blue

    Jan 8, 2005
  7. EricNau Moderator emeritus


    Apr 27, 2005
    San Francisco, CA
    It's the same story for Windows. While they are under no obligation to help, you can certainly contact Apple and see if they're willing to help. Under rare circumstances they have been known to allow you to re-download your previously purchased content.

    ...Select "Purchase(s) missing" > "My Hard Drive Crashed"

    And from this point forward, always have a current backup of all your data.
  8. James17 macrumors 6502

    Dec 13, 2007
    I lost some purchased songs in iTunes and after contacting Apple via the form on the link below they checked my purchase history to verify I had already purchased the songs and they made them available for me to download again free. Email them explaining how you lost them and they will do the same. Link below,
  9. MacBass macrumors 6502


    Aug 12, 2005
    La Crosse, WI
    Wow, this would have been handy to have had back when my machine crashed. I just bit the bullet and bought the songs again. Granted, there may have only been 30 - 50 songs, but still.
  10. yrsonicdeath macrumors 6502

    Jul 2, 2007
    Haha, nice.
  11. nick9191 macrumors 68040

    Feb 17, 2008
    Have you got house insurance? This may cover digital media.

    I assume we are talking about legally purchased music from iTunes?

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