My GF lost her contacts and calendars on the iPhone...

mcdj

macrumors G3
Original poster
Jul 10, 2007
8,865
3,725
NYC
She has a 1st gen iPhone, running 2.0.2.

Earlier today she texted me from the hospital she's working at, saying she couldn't get email, that her contacts were empty, and her calendars blank. She has sync set up for both.

I told her to toggle the account off/on in phone settings. No dice. I then suggested she toggle the specific syncs off/on in Mail/Contacts/Calendars. Still no dice.

Unfortunately she can't even log onto to mobileme.com on a computer until tomorrow (she's on night float at the hospital) to see if the contacts/cals are still there.

Anyone else experience this? Are her contacts/calendars gone from the cloud?

TIA
 

brn2ski00

macrumors 68020
Aug 16, 2007
2,211
0
MA
maybe the information is stuck in the cloud....

at any rate, just wait it out -- this happened to me once, but as long as MobileMe actually has the information, then it will come back to the iPhone.
 

kornyboy

macrumors 68000
Sep 27, 2004
1,532
0
Knoxville, TN (USA)
Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_0_2 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5C1 Safari/525.20)

When I set mine up in the beginning the calendars and contacts disappeared but came back after a little while. She may need to power cycle the phone to see if that helps.
 

JackMccurdy

macrumors newbie
Aug 18, 2008
8
0
Same thing happened to my because of a third party app. Got all my info back by deleting my account on the iphone and then resetting it back up. All my contacts then automatically downloaded from MM back into my iphone. Worked great. One of the main features keeping me with MM
 

casper.wong

macrumors newbie
Sep 10, 2008
21
0
She has a 1st gen iPhone, running 2.0.2.

Earlier today she texted me from the hospital she's working at, saying she couldn't get email, that her contacts were empty, and her calendars blank. She has sync set up for both.

I told her to toggle the account off/on in phone settings. No dice. I then suggested she toggle the specific syncs off/on in Mail/Contacts/Calendars. Still no dice.

Unfortunately she can't even log onto to mobileme.com on a computer until tomorrow (she's on night float at the hospital) to see if the contacts/cals are still there.

Anyone else experience this? Are her contacts/calendars gone from the cloud?

TIA
Try removing the setting and then add a new setting. Do not toggle, it won't help.:)