My Happy ending, after much frustration.

Discussion in 'MacBook Pro' started by Lou G., Jun 5, 2011.

  1. Lou G. macrumors newbie

    Joined:
    Jan 31, 2011
    Location:
    Columbia, SC
    #1
    I purchased my first Mac ever a few months ago. It was a used 2010 MBP 15. It had issues of some kind. It would randomly shut off, like in the sleep mode, but it would not come back on unless I held down the power button for a while, release it and press down again. This would happen in all kinds of activities, no pattern to it.

    I brought it to an authorized repair shop and they replaced the Logic board under Apple Care. It still happened. I drove to the Apple store (75 miles) they replaced the logic board again and the hard drive, Apple Care again. It worked ok for about a month, it started again.

    I drove back to the Apple Store again. First they said I had an after market memory and it would not be covered. Then the guy I was talking to went away and came back and told me, " heck we will just replace it."


    So thanks to the mercy of the Apple Store I now have a new 2011 MBP i7 15 I just had to pay $200.00 to upgrade to 8 gigs (my choice).

    Now I can get back to learning Mac. At 61 and not the brightest bulb, if you know what I mean :eek: . I am trying to do some video and audio recording.

    Anyway like I said a very happy ending. Thank you Apple and Apple Care!
     
  2. bozz2006 macrumors 68030

    bozz2006

    Joined:
    Aug 24, 2007
    Location:
    Minnesota
    #2
    Excellent! Manufacturing problems are there within every product line. They're just extra frustrating when they happen to a shiny, new, long-coveted Mac! Glad you're back up and running. And when you have tech questions, you know where to come for good answers from (mostly) good folks! ;-)
     
  3. Macsavvytech macrumors 6502a

    Macsavvytech

    Joined:
    May 25, 2010
    #3
    Wonder why he thought this? RAM is user replaceable.

    Anyway carrying on!

    After three repairs on one problem you can demand a replacement. Seems they really had no idea what was going on so just gave you a new computer.
    My old 2010MBP had a SSD problem took it in they fixed it but dropped it in shipping so i got a new one :) happened right when the 2011 MBPs were released and I was intending to sell up and buy new anyway lol. Anyway I feel your happiness enjoy video and audio recording.
    One last thing! Never ever put yourself down, its when you can open your mind and be passionate and enthusiastic that you really get things done.
     
  4. Lou G. thread starter macrumors newbie

    Joined:
    Jan 31, 2011
    Location:
    Columbia, SC
    #4
     
  5. Lou G. thread starter macrumors newbie

    Joined:
    Jan 31, 2011
    Location:
    Columbia, SC
    #5
    Thanks

    Glad to hear about your happy ending.
     
  6. Dark Void macrumors 68030

    Dark Void

    Joined:
    Jun 1, 2011
    Location:
    Cimmerian End
    #6
    good deal man, glad it worked out for you and you got a nice new computer. :]
     
  7. Lou G. thread starter macrumors newbie

    Joined:
    Jan 31, 2011
    Location:
    Columbia, SC
    #7
    Thanks , It is sweet. and fast.
     
  8. bcburrows macrumors 6502

    bcburrows

    Joined:
    Mar 25, 2009
    Location:
    Bristol
    #8
    Maybe it is just me but I guess I thought this was going in another direction from your title........
     
  9. crush500 macrumors member

    Joined:
    Apr 23, 2011
    Location:
    Virginia
    #9
    That's the funniest thing I've read in a long while. Thank you for that.
     
  10. rdowns macrumors Penryn

    rdowns

    Joined:
    Jul 11, 2003
    #10

    We love you long time.

    Best,

    Steve

    _____________
    Sent from my iPad
     
  11. iStudentUK macrumors 65816

    iStudentUK

    Joined:
    Mar 8, 2009
    Location:
    London
    #11
    Damn straight. Disappointing thread is disappointing. ;)
     
  12. Macsavvytech macrumors 6502a

    Macsavvytech

    Joined:
    May 25, 2010
    #12
    Damn Steve are you making money off interest off unspent money by you?
     
  13. Lou G. thread starter macrumors newbie

    Joined:
    Jan 31, 2011
    Location:
    Columbia, SC
    #13
    You were thinking of a Rolling Stones song?:D
     

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