my i phone has frozen!!!!

[supertaffy]

My i phone has completely frozen whilst playing one of my apps ... any ideas.. i plugged it into my lap top..but nothing. Please help.....😕

 

[celticpride678]

What do you mean nothing? We need a lot more info.

 

[miles01110]

Hold the power button.

 

[supertaffy]

holding the power does nothing..the computer says the device installed is invalid

 

[celticpride678]

holding the power does nothing..the computer says the device installed is invalid

Hold the power button and the home button down at the same time for about ten seconds.

What do you see on the screen right now? Is it just frozen in an app?

 

[supertaffy]

fixed broken quote tags

Hold the power button and the home button down at the same time for about ten seconds.

What do you see on the screen right now? Is it just frozen in an app?

thank you thank you...just unfroze....woo hoo!