My iMac Crashes Repeatedly - See Report

Discussion in 'macOS' started by Jetheat, May 6, 2008.

  1. Jetheat macrumors regular

    Joined:
    Mar 13, 2008
    #1
    I don't know why, but 3 times now, my screen went dark and I got the message to restart the computer -It Crashed

    When I logged back in, I copied the information which the computer wanted to send to Apple.

    Can you decipher from this what the problem is and how I can stop it?

    Code:
    
    
    Tue May  6 19:19:27 2008
    panic(cpu 0 caller 0x001A8C8A): Kernel trap at 0x00141d4e, type 14=page fault, registers:
    CR0: 0x80010033, CR2: 0x0b000000, CR3: 0x010de000, CR4: 0x00000660
    EAX: 0x077c8800, EBX: 0x00000000, ECX: 0x096347d8, EDX: 0x00000000
    CR2: 0x0b000000, EBP: 0x5b24af78, ESI: 0x01f2d07c, EDI: 0x0b000000
    EFL: 0x00010246, EIP: 0x00141d4e, CS:  0x00000008, DS:  0x5b240010
    Error code: 0x00000002
    
    Backtrace, Format - Frame : Return Address (4 potential args on stack) 
    0x5b24ad68 : 0x12b0f7 (0x4581f4 0x5b24ad9c 0x133230 0x0) 
    0x5b24adb8 : 0x1a8c8a (0x461720 0x141d4e 0xe 0x460ed0) 
    0x5b24ae98 : 0x19ece5 (0x5b24aeb0 0x5b24aea0 0x5b24af78 0x141d4e) 
    0x5b24aea8 : 0x141d4e (0xe 0x5b240048 0x5b240010 0x5b240010) 
    0x5b24af78 : 0x40304b (0x1f2d07c 0xb000000 0x0 0x56c928d0) 
    0x5b24af98 : 0x98668c (0xb000000 0x0 0x5b24b008 0x19d8da) 
    0x5b24afb8 : 0x98a9e8 (0x6b71400 0x5b24b0b8 0x5b24b0b4 0x5b24b0a8) 
    0x5b24b218 : 0x98e62d (0x6b71400 0x6bf2000 0x5b24b2e0 0x403012) 
    0x5b24b248 : 0x97b470 (0x6b71400 0x802069c8 0xa 0x6bf2000) 
    0x5b24b2a8 : 0x9691d4 (0x6a0d780 0x5b24b2e0 0xffffffff 0x0) 
    0x5b24bab8 : 0x986d32 (0x6b71400 0x6bf2000 0x721ca04 0x5b24bed0) 
    0x5b24bb18 : 0x5d6e50 (0x6b71400 0x6bf2000 0x721ca04 0x802069c8) 
    0x5b24bb58 : 0x42028d (0x6b71400 0x5b24bbd0 0x0 0x0) 
    0x5b24bba8 : 0x5d6ecc (0x6b78bc0 0x5d6e0e 0x5b24bbd0 0x0) 
    0x5b24bbf8 : 0x96b3b7 (0x6b71400 0x6bf2000 0x96b3c2 0x6bf2000) 
    0x5b24bc38 : 0x5d9d08 (0x6bf2000 0x6b71400 0x802069c8 0x721ca04) 
    	Backtrace continues...
          Kernel loadable modules in backtrace (with dependencies):
             com.apple.driver.AirPortBrcm43xx(312.46.51)@0x984000->0xaa8fff
                dependency: com.apple.iokit.IO80211Family(211.1)@0x965000
                dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x5bf000
                dependency: com.apple.iokit.IONetworkingFamily(1.6.0)@0x5cf000
             com.apple.iokit.IO80211Family(211.1)@0x965000->0x983fff
                dependency: com.apple.iokit.IONetworkingFamily(1.6.0)@0x5cf000
             com.apple.iokit.IONetworkingFamily(1.6.0)@0x5cf000->0x5e4fff
    
    BSD process name corresponding to current thread: SystemUIServer
    
    Mac OS version:
    9C7010
    
    Kernel version:
    Darwin Kernel Version 9.2.2: Tue Mar  4 21:17:34 PST 2008; root:xnu-1228.4.31~1/RELEASE_I386
    System model name: iMac7,1 (Mac-F42386C8)
    
    
    and System Configuration was this:

    Code:
    Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB
    Graphics: kHW_ATIr600M76Item, ATI,RadeonHD2600, spdisplays_pcie_device, 256 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz
    Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (4.170.46.5)
    Bluetooth: Version 2.1.0f14, 2 service, 1 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HDS721010KLA330, 931.51 GB
    Parallel ATA Device: OPTIARC  DVD RW AD-5630A
    USB Device: Keyboard Hub, Apple, Inc., high_speed, 500 mA
    USB Device: Apple Keyboard, Apple, Inc, low_speed, 100 mA
    USB Device: Built-in iSight, Apple Inc., high_speed, 500 mA
    USB Device: Bluetooth USB Host Controller, Apple, Inc., full_speed, 500 mA
    USB Device: IR Receiver, Apple Computer, Inc., low_speed, 500 mA
    

    Any ideas?

    JH
     
  2. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #2
    Looks like a problem with wireless.

    Does it happen if you're using a wired connection only and turn off your AirPort connection?
     
  3. kkat69 macrumors 68020

    kkat69

    Joined:
    Aug 30, 2007
    Location:
    Atlanta, Ga
    #3
    Gonna take a wild stab and say something wrong with your networking.

    IO80211 and IONetworkFamily stand out.

    Unsure why it's causing a major crash like that. Since we have to decipher what machine you have I'm guessing iMac 2.8ghz 24" Alum?

    And if so, that sounds pretty new. Try re-installing. During the install process though, look in the upper right hand corner for the airport icon. See if you can connect to your network. If so continue on, if not still continue.

    Then update and see if the problem is corrected. Might be a kext issue but that's beyond my ability.

    I have an iMac 2.8 (2007 model) and haven't come across this. Maybe the network card got fried?
     
  4. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #4
    Whoa, let's not get there right off the bat. There's plenty of troubleshooting steps to do first before resorting to a time-consuming reinstall.
     
  5. IJ Reilly macrumors P6

    IJ Reilly

    Joined:
    Jul 16, 2002
    Location:
    Palookaville
    #5
    Is this a new iMac, with factory-installed RAM or did you upgrade it yourself?
     
  6. Jetheat thread starter macrumors regular

    Joined:
    Mar 13, 2008
    #6
    This is a Top of the range iMac and I did upgrade to 4 Ghz myself.

    It is a network or wireless related problem as thats the problem I am facing now.

    I also have a Time Capsule in the network.

    So, my iMac connects to the Time Capsule Wirelessly which is connected to my Router through an Ethernet Cable (for Internet access).

    If I connect directly to the Wireless Router from the Airport icon, it works fine but when I try going through the Time Capsule network, it doesn't want to know.

    I keep getting connection timeouts and invalid password messages even though its correct.

    Any suggestions?

    JH
     
  7. kkat69 macrumors 68020

    kkat69

    Joined:
    Aug 30, 2007
    Location:
    Atlanta, Ga
    #7
    I agree. I've often said the same thing to others but when seeing the black screen and not knowing how soon after he boots up that he gets this error it would be probably the easiest. Since he doesn't have to do a complete re-install just an archive install so everything remains just the OS gets refreshed.

    Personally if it was new enough, I'd call applecare or take it in. I hate those screens and fortunately I haven't had a lot of them.

    Normally I wouldn't say re-install but I only gave that reason from my above mentioned reasons.
     

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