Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

GlynJones

macrumors 6502
Original poster
Jun 15, 2005
346
20
Just got an email for tracking of my replacement iMac with CTO graphics upgrade and it originated from Prague.

I thought it would come from China. Anyone else had there iMac built in Prague?
 
no, it's built in china. the tracking does not start until your computer is handed out to TNT or FedEx or whatever. I guess they charter their own planes or ships to get the Macs to europe.
 
Stuck nearly 24 hours in Germany and now they have changed my expected delivery from Friday to Monday :(
 
Apple's CTO shipping in Europe is terrible. I ordered an iMac and the site said 'ships in 3 days'. I ordered 1 week ago, and the estimated delivery dates were from today to tomorrow (9th - 10th July). The Apple Store shows it to be 'out for delivery' today, and yet the delivery date changed to the 14th. It now turns out that when I look at the UPS tracking info it's slowly plodded it's way from Prague to Germany to Brussels. I contacted UPS and they said Apple had selected their slowest services, which is 4 days.

I'll be ringing Apple to complain tomorrow - firstly their original delivery estimate didn't match the method of delivery they have selected (1-2 days vs 4 days), I waited in all day today because the Apple Store said it was 'out for delivery'.

This iMac isn't for me, so it's not even like a child waiting for Christmas (which is usually the case!) - their misleading information and ridiculously slow delivery times for an expensive item (I ordered the 24" model) is infuriating. I've ordered Macs in the past that have said 'ships in 24 hours' and they've arrived 10-14 days later. It's as close to being dishonest as you can get without crossing the line in my opinion.
 

All those times are estimated. UPS isn't going to send one jumbo jet just for your iMac. My delivery took time as well. It came 3 days late than the original delivery date was. It's not Apple's fault, when it leaves their warehouse, it's on carrier's hands.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.