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duman

macrumors newbie
Original poster
Jan 9, 2018
22
3
Hi guys,

I have the following iMac

Screen Shot 2021-11-21 at 03.19.35.png


The problem is, it's really slow. Fan works almost all the time and i couldn't find a way to make it faster. I really don't know what is the problem. Adobe premiere works slower. All other apps work slower. Can you recommend anything?

Thanks in advance
 
Hi guys,

I have the following iMac

View attachment 1915015

The problem is, it's really slow. Fan works almost all the time and i couldn't find a way to make it faster. I really don't know what is the problem. Adobe premiere works slower. All other apps work slower. Can you recommend anything?

Thanks in advance

Go into Applications Utilities, and start Activity Monitor. It will show you what is running on the system, and also disk and network access.

If you see something on that list that doesn't make sense, you can kill it.

You can click on CPU at the top, and then sort by how active a process has been (click on 'CPU Time') and how active it is now (click on '% CPU'). The other choices, Memory, Disk, and Network work similarly.

You *should* be able to tell what the hog is by looking at those two, and by clicking on the process name, and then clicking the circle X at the top, you can kill it, if it's kill-able. Some processes are not user kill-able, and some require SuperUser priv. If you are comfortable with the Command app, you can use the command 'top', and then use the 'sudo kill xxxx' command, with 'xxx' being the PID number shown for the process. (PID - Process ID)
 
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Oh, clicking those titles (% CPU, and CPU Time) will sort the list. Click once, and it might be rightside up, and another click, upside down. Figured I'd mention that as it sometimes throws off new users.
 
If kernel_task has high CPU usage in Activity Monitor, you likely have a temperature sensor problem. Go to View in Menu Bar of Activity Monitor, and view "All Processes"

kernel_task is used as a dummy process when the computer thinks it is overheating, to deny CPU usage to real processes. (kernel_task does other essential things also, and you will not be able to kill it.)

If you get this symptom, next step is to determine which temperature sensor is reading high, and why. The "why" part is the difficult part.

The other symptom you have that is consistent with this is that the fan is running high for no apparent reason.

To investigate temperature sensors, download and install the free version of Macs Fan Control (or your choice of other similar utility like TG Pro). You will use this not to control your fan, but only to get readings on the temperature sensors:

 
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This is what i see on Macs Fan Control. It never stops. I have also added Activity monitor sorted by CPU %. There's always FAN running and it makes me crazy

1637492649184.png



1637492754896.png
 
It's trading platform i use for cryptocurrency trading.

And you trust that? Try killing it for a day and see what happens. Cryprocurrency apps have a history of being unreliable, insecure, and are suspect in my mind. Has that app been hacked, is someone using your computer for their benefit? I'd be wondering if you have a RAT installed somewhere? What's the network usage? If your network usage is high too, I'd be thinking you've been hacked...
 
And you trust that? Try killing it for a day and see what happens. Cryprocurrency apps have a history of being unreliable, insecure, and are suspect in my mind. Has that app been hacked, is someone using your computer for their benefit? I'd be wondering if you have a RAT installed somewhere? What's the network usage? If your network usage is high too, I'd be thinking you've been hacked...
Well yes. It's a reliable app afaik. I am running it myself. It doesn't run automatically.
 
Well yes. It's a reliable app afaik. I am running it myself. It doesn't run automatically.

Check Logins for auto running processes. And check your network activity. Just thinking that *something* is obviously changed, and something could be running in the background now that didn't before.
 
Ceck Logins for auto running processes. And check your network activity. Just thinking that *something* is obviously changed, and something could be running in the background now that didn't before.
For example now my RPM is 2100 and 70C is the heat. I'm watching movie on Chrome (Prime TV). And it's really noisy

1637507323653.png
 
What can i do?
Not sure. Another utility is Intel Power Gadget, which will help see if the CPU is throttling.

Seems like the CPU is not cooling properly. Are you getting decent airflow from the vents?
Possibilities are that the cooling system is blocked by dust, or heat sink not in proper contact with CPU.
However, I do not have experience with the iMac Pros, so do not want to suggest a cause or fix based on guessing.
 
Not sure. Another utility is Intel Power Gadget, which will help see if the CPU is throttling.

Seems like the CPU is not cooling properly. Are you getting decent airflow from the vents?
Possibilities are that the cooling system is blocked by dust, or heat sink not in proper contact with CPU.
However, I do not have experience with the iMac Pros, so do not want to suggest a cause or fix based on guessing.

Not cooling properly would make sense in an older computer, and not a symptom that developed suddenly as the OP was thinking. Something, it sounds like, changed. It's unusual to have a system just all of the sudden have these symptoms 'out of the blue'. Something had to change, either in the system, or the immediate local environment.

Have you tried things as simple as resetting the PRAM and SMC?
 
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Not cooling properly would make sense in an older computer, and not a symptom that developed suddenly as the OP was thinking. Something, it sounds like, changed. It's unusual to have a system just all of the sudden have these symptoms 'out of the blue' is unusual. Something had to change, either in the system, or the immediate local environment.

Have you tried things as simple as resetting the PRAM and SMC?
Yes resetting SMC would the very first thing to try

 
I have reset SMC

- Turned off
- Unplugged and waited a minute
- Pluged and waited 30 secs
- And booted

I have also used vacum to get dust out from outside. When i first run, there were no fan sound but started again. Not too much but there's noise. And this is what i have right now:

1637510350357.png
 
Not cooling properly would make sense in an older computer, and not a symptom that developed suddenly as the OP was thinking. Something, it sounds like, changed. It's unusual to have a system just all of the sudden have these symptoms 'out of the blue'. Something had to change, either in the system, or the immediate local environment.

Have you tried things as simple as resetting the PRAM and SMC?
Actually this started after i update to Big Sur.
 
Not sure if iMac Pro is same as iMac, but on iMac there are vents along the bottom, with a screen (grid) about 1" above them, which gets clogged with dust. With a bright flashlight you can look inside and see if there is a lot of dust. If you try to suck it out, do so with the machine OFF.
 
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A few other things you could investigate:

Run Activity Monitor > Window > CPU History
This will show number of logical cores

Run Intel Power Gadget


In Terminal run this command (all one string), if you have 10 logical cores:

yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null &

If you have hyperthreading and have 20 logical cores, run this instead:

yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null & yes > /dev/null &

This will fully load all logical cores of the CPU.

Observe power, frequency and utilization in Intel Power Gadget. If any drop significantly below the spec for your machine it means it is throttling and you may have a cooling problem. For example, the frequency should be near 3GHz, or maybe turbo boosted as much as 4.5Ghz

Close terminal to terminate the yes command. Or kill the "yes" processes; or shut down.
 
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Ok I think i have solved the problem with you help. I cleaned the dust when you point me the correct location of the fans and now all back to normal so far.

Thank you very much. I really appreciate guys!!!!
 
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Ok I think i have solved the problem with you help. I cleaned the dust when you point me the correct location of the fans and now all back to normal so far.

Thank you very much. I really appreciate guys!!!!
Excellent!
I still suggest try stress testing as I suggested above to check all is OK
 
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