My iPad air 2 reboots on its own

stanw

macrumors 6502a
Original poster
Aug 29, 2007
839
5
it reboots out of no where to the black screen with the apple logo at least twice a week. Is this a common problem or do I just have a bad ipad?

Thanks.
 

ron7624

macrumors 68020
Oct 14, 2011
2,228
437
Houston, Texas area
Mine doesnt, but if it only happens a couple of times a week, it may be software related.
Wipe your iPad and set up as new. Or, you can back up first and then wipe it. If you restore tho, you may restore the offender.
I have solved pronlems with method 2.
 

Tikatika

macrumors 6502
Mar 12, 2012
480
84
Northern California
I have been having freezing and rebooting to the Apple logo. It was intermittent at first but now happening in lots of different apps. Very not happy at the thought of wiping. We've had every iteration of iPad and have never experienced this before.
 

ThinkDifferent24

macrumors member
Jun 21, 2015
43
18
This only happens to me if I'm running too many apps in the background. Ever since, I've been closing them and it hasn't been happening. Just my exp.
 

IrishVixen

macrumors 68020
Jun 20, 2010
2,487
96
With problems like this, more information than you've provided is generally helpful.

--What version of iOS is it running?
--Have you updated the firmware since you got it?
--Did you set it up as new, or from a backup?
--Is this a new problem, or has it done this from the day you got it?
--How much space remains available? Is it full?
--Have you powered it off and on lately rather than just waking it from sleep? (Hold power button until slider appears, the slide to power off.) Tried a hard reset? (Hold power + home buttons until the device reboots.)

Without more information, all I can tell you is it's generally software rather than hardware unless it starts flashing a solid color screen--often blue, sometimes red or green--at you before it reboots. (That would be a big sign that you need to take it to Apple.)

Assuming it's software, I'd try a hard reset before anything else. If you're out of storage, try removing about a quarter of what you have on it. If neither of these work, you may need to wipe it clean and preferably set it up as new, not from backup.