Title says it all. My iPad doesn't ring when I get a call on my iPhone, when the iPad is locked. I still get the screen to answer a call, but there it no longer rings unless it is unlocked. It rings fine when it is unlocked. I've checked and DND is not turned on. I've checked Facetime settings, Notifications are on and the ringer is set up. Sounds are on, ringtone is selected, volume is up, silent mode is off. It has to be iPadOS 13.1.2, but I was curious if there were any other ideas or if anyone else is having this problem as well?
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iPad My iPad doesn't ring anymore when locked. Any ideas?
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Nobody? Also today's update did not fix the issue. When it is locked and the cover is closed it will not ring.
Have you updated to iPadOS 13.1.3? Says there is a ringer-related bug fix included.
www.macrumors.com
Apple Releases iOS 13.1.3 With Bug Fixes for Phone, Mail, Health, and More
Apple today released iOS 13.1.3 and iPadOS 13.1.3, minor updates to the iOS 13.1.2 software that was released two weeks ago. This is the fourth...
www.macrumors.com
Is DND scheduled? It may show turned off, but only because the current time is outside the schedule. DND automatically turns on within the scheduled time, and that's when no ringing might be occurring.
Yeah, I checked that and DND is not on.
Have you updated to iPadOS 13.1.3? Says there is a ringer-related bug fix included.
Apple Releases iOS 13.1.3 With Bug Fixes for Phone, Mail, Health, and More
Apple today released iOS 13.1.3 and iPadOS 13.1.3, minor updates to the iOS 13.1.2 software that was released two weeks ago. This is the fourth...
Yep. Checked it right after the update and it still doesn't work.
Well then, another drink may be needed. Seriously, drop by an Apple Store Genius Bar. They'll probably be able to figure it out.
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I am just going to chime in here... don't have a solution myself, but I'm experiencing the same problem as the OP on both my phone and my mom's. I have checked everything... we are both updated to 13.1.3. DND is not on. Phones are not in silent mode. Volume is turned up. Notifications are on. DND while driving is set to Manually. I have reset network settings. I have turned phones off and on. Etc, etc.
Bottom line: The phones chime as expected when unlocked. As soon as the screen goes dark/locks, it goes silent for notifications.
Bottom line: The phones chime as expected when unlocked. As soon as the screen goes dark/locks, it goes silent for notifications.