My Ipad is now Disabled -- but passcode was entered correctly.

Discussion in 'iOS 7' started by Pamela Troy, Oct 1, 2013.

  1. Pamela Troy macrumors newbie

    Joined:
    Oct 21, 2007
    #1
    I updated to IOS7 a couple days ago. Last night, while my husband was using my IPad, the battery died. He plugged it in to recharge it, and lo and behold, now all I get is an "Ipad is disabled" message. What's going on? What do I do?
     
  2. edtorious macrumors 65816

    edtorious

    Joined:
    Aug 14, 2007
    Location:
    San Diego, California
  3. Pamela Troy thread starter macrumors newbie

    Joined:
    Oct 21, 2007
    #3
    Rebooting? You mean, powering off and then back on? I tried that. No go.
     
  4. edtorious macrumors 65816

    edtorious

    Joined:
    Aug 14, 2007
    Location:
    San Diego, California
  5. Pamela Troy thread starter macrumors newbie

    Joined:
    Oct 21, 2007
    #5
    I keep seeing this "you entered your passcode incorrectly" bit, but that's absolutely not what happened. The passcode was never entered incorrectly, and my husband was not even asked for it. Has anyone else experienced this problem?
     
  6. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #6
    Have you tried connecting it to iTunes to see if you can get around this issue that way?
     
  7. Pamela Troy thread starter macrumors newbie

    Joined:
    Oct 21, 2007
    #7
    Haven't tried connecting to ITunes yet. I'm not at home. This is a nasty surprise sprung on me after I left the house. What bugs me is that every fix I've seen begins with "When you enter your passcode incorrectly..." and that's not what happened. Neither I nor my husband were even asked for the passcode before this happened.

    Which makes me worry that it could happen again.
     

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