My Ipad is now Disabled -- but passcode was entered correctly.

[Pamela Troy]

I updated to IOS7 a couple days ago. Last night, while my husband was using my IPad, the battery died. He plugged it in to recharge it, and lo and behold, now all I get is an "Ipad is disabled" message. What's going on? What do I do?

 

[edtorious]

try rebooting it.

 

[Pamela Troy]

Rebooting? You mean, powering off and then back on? I tried that. No go.

 

[edtorious]

I can only find this solution in apple.com

http://support.apple.com/kb/HT1212

 

[Pamela Troy]

I keep seeing this "you entered your passcode incorrectly" bit, but that's absolutely not what happened. The passcode was never entered incorrectly, and my husband was not even asked for it. Has anyone else experienced this problem?

 

[C DM]

Have you tried connecting it to iTunes to see if you can get around this issue that way?

 

[Pamela Troy]

Haven't tried connecting to ITunes yet. I'm not at home. This is a nasty surprise sprung on me after I left the house. What bugs me is that every fix I've seen begins with "When you enter your passcode incorrectly..." and that's not what happened. Neither I nor my husband were even asked for the passcode before this happened.

Which makes me worry that it could happen again.