my ipad mini got virus how can i remove it?

Discussion in 'iPad Tips, Help and Troubleshooting' started by kristina25, Jul 24, 2014.

  1. kristina25 macrumors newbie

    Joined:
    Jul 24, 2014
    #1
    my son downloaded his game,then suddenly we cannot open the safari, cannot sroll ,or delete some of his game.. what happened? is that a virus plss help me
     
  2. Charliebird macrumors 6502a

    Joined:
    Mar 10, 2010
  3. kristina25 thread starter macrumors newbie

    Joined:
    Jul 24, 2014
    #3
    if i reset it is possible to delete all the pictures and some apps?
     
  4. Rodster macrumors 68040

    Joined:
    May 15, 2007
    #4
    Yes it will delete your photos. Save them either by uploading them to iCloud or backup your photos via iTunes. The Apps can be re-downloaded via the App store for free.
     
  5. kristina25 thread starter macrumors newbie

    Joined:
    Jul 24, 2014
    #5
    i already did it ,and it works thank you so much.. lastly,do i have to get a antivirus? how? is it free or do i need to pay for it/?? :):)
     
  6. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #6
    Unless your iPad is jailbroken, you don't have a virus. There are none in the wild that can affect your unjailbroken iOS devices. That's why you don't need any antivirus on iOS. You don't need one on OS X, either.
     
  7. Crichton333 macrumors 6502

    Crichton333

    Joined:
    May 4, 2014
    #7
    Did you get it from the Apple App Store ? I doubt its a virus but it seems something went wrong.
     
  8. kristina25 thread starter macrumors newbie

    Joined:
    Jul 24, 2014
    #8
    Thank you so much..

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    My hubby bought it abroad..
     
  9. AxoNeuron macrumors 65816

    AxoNeuron

    Joined:
    Apr 22, 2012
    Location:
    The Left Coast
    #9
    It sounds like your device just needed a restart.
     
  10. AndreaTa macrumors regular

    Joined:
    Jul 16, 2012
    #10
    I don't think that you should have an antivirus app. It will take your device slowly. You only download apps carefully. That's enough.
     

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