iPad Pro My ipad pro 10.5 have issue

Discussion in 'iPad' started by one_tech, May 9, 2018.

  1. one_tech macrumors regular

    one_tech

    Joined:
    Feb 27, 2018
    Location:
    Canada
    #1
    I buy 2 ipad pro yesterday 10.5 but afrer a hours keep restarting by it self what problem anyone have same my issue
    It’s weird that software or hardware issue??
     
  2. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #3
    Yes, tell us about these 2 iPad Pro. Are they both restarting? or just one.

    Are they updated to the latest iOS?
     
  3. one_tech thread starter macrumors regular

    one_tech

    Joined:
    Feb 27, 2018
    Location:
    Canada
    #4
    New
     
  4. one_tech thread starter macrumors regular

    one_tech

    Joined:
    Feb 27, 2018
    Location:
    Canada
    #5
    Both restarting and both update to latest ios
     
  5. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #6
    Since both iPads were new and they are both exhibiting the same rebooting problem, I would say it must be software.

    Did you restore both of them from a backup of yours?

    If you did use a backup, it must have been corrupted.
     
  6. one_tech thread starter macrumors regular

    one_tech

    Joined:
    Feb 27, 2018
    Location:
    Canada
    #7
    No backup i restore as new ipad
     
  7. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #8
    If both we set up as new you would have to be one of the most unlucky people to get two bad iPads.

    I would be taking them back and exchanging them, today.
     
  8. one_tech thread starter macrumors regular

    one_tech

    Joined:
    Feb 27, 2018
    Location:
    Canada
    #9
    :( I exchanged yesterday and tomorrow i will receive new ipad
     
  9. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #10
    I
    I hope all works out and you enjoy!
     
  10. one_tech thread starter macrumors regular

    one_tech

    Joined:
    Feb 27, 2018
    Location:
    Canada
    #11
    Thank you
     
  11. DougFNJ macrumors 65816

    DougFNJ

    Joined:
    Jan 22, 2008
    Location:
    NJ
    #12
    Im wondering if it might be a specific software you downloaded? I haven't had that type of issue with my iPad Pro, but for instance MLB app on my Apple Watch singlehandedly kills the battery quickly and doesn't allow the watch to charge to full. Deleted that app....problem gone.
     
  12. Nobbynobbs macrumors newbie

    Nobbynobbs

    Joined:
    Apr 29, 2018
    Location:
    Ankh Morpork
    #13
    I got an iPad Pro 10.5, 256Gb, Space Gray a couple of weeks back and it too had an issue with restarting..

    It had I0S 11.2.5 OOB and had not even had 3rd party apps installed. I did a DFU re-install to 11.3.1 and it started the restarting glitch again later in the day. Apple did a remote diagnostic test whilst it was still alive and stated that the blue tooth module was broken and that's what could be prompting restarts... back to the store I went.

    Bizarrely I then got a curved iPad - straight out of the box. On the advice of Apple I swapped it and I now have a flat, fully functioning iPad with amazing battery life:)

    Good luck
     

Share This Page