My iPad story

Discussion in 'iPad' started by dischNoutTAspd, Dec 31, 2011.

  1. dischNoutTAspd macrumors regular

    Jun 16, 2010
    Got a iPad 2 16gb white 3G for Christmas . That night I noticed a white spot on the screen so I scheduled a appointment with genius bar the next day. Brought it in told them what was wrong , he looked at it and said "ok let's replace it" .. He went and grabbed me a brand new one still shrink wrapped in box, opened it I confirmed with him it was Verizon 3G And went on my way . I got home , and noticed be had replaced it with a 32GB instead of my original 16GB . I was shocked and upon thought , decided the right thing to do is bring it back and tell them i paid for a 16GB . Brought it back and they were surprised I brought it back and said it was not my fault I was given a 32Gb and to keep it. now I just feel Lucky for once
  2. Arnezie macrumors 65816


    Oct 10, 2011
    Sweet !!! And good for you for doing the right thing karma is a mofo.;)
  3. bp1000 macrumors 65816

    Jul 7, 2011
    This happens quite a lot with apple returns

    Seen it mentioned a few times. Apple really do look after there customers. For that reason I will buy apple products for as long as they stay useful and appealing.
  4. Apple OC macrumors 68040

    Apple OC

    Oct 14, 2010
  5. Senex macrumors member

    Dec 27, 2011
    Northern Indiana, USA
    Not only is it awesome that you demonstrated your honesty, but it's even better that you were rewarded for it. Glad to know there are still others out there like that! Sweet story!

    I remember once eating at a restaurant and left my iPhone behind when I got up from the table. As I was getting into my car, a kid (no more than 10 years old) came running out of the restaurant with it and said, "Hey mister! You forgot your iPhone!" I thanked him repeatedly, knelt down, handed him $20 and told him that since he showed honesty, it should be rewarded. As he grows up I hope that sticks with him.
  6. iCandii macrumors member

    Jul 7, 2010
    Aww what a nice outcome :) thanks for being honest! :)
  7. dischNoutTAspd thread starter macrumors regular

    Jun 16, 2010
    Manager came and thanked me for being honest but she said she was quite surprised . Not looking for a pat on the back ... Just know apple customer service can sometimes be hit or miss and from my experience have been great
  8. maliu macrumors 6502a

    Jun 24, 2010
  9. Buckeyestar macrumors 6502a


    Sep 17, 2011
  10. iTunes-Luv macrumors member


    Apr 10, 2011
    Glad to hear that form both sides, your honesty and Apple great service. I always believe a great service bring back the customers, not the price ;)
  11. sushi Moderator emeritus


    Jul 19, 2002
    Kudos you and to Apple.

    It definitely pays to be honest. :)
  12. DuckSoup macrumors 6502a


    Mar 7, 2008
    Upstate Central NY
    Nice story :)

    Too bad it wasn't a 64G you got though :) You'd be really estatic! :)

    Enjoy the Christmas bonus!
  13. rovitotv macrumors member

    Dec 17, 2009
    Very nice!!!! That extra 16 GB of flash will make a difference. You deserve extra kudos for being honest.
  14. RHVC59 macrumors 6502


    May 10, 2008
    Eugene, Oregon
    Good for you.
    Good for Apple
    May the rest of the year be as honest and happy, rewarding for us all.:D
  15. [DL] macrumors 6502


    Feb 19, 2010
    I love this thread. Your honesty got you rewarded pretty well!
  16. adildacoolset macrumors 65816

    Sep 5, 2011
    Lusaka, Zambia(If you know where it is)
    There is an aesop's fable about woodcutters, a lake, and gold, silver, and normal axes similar to this.
  17. jsf721 macrumors 6502

    Dec 27, 2011
    Li, NY
    I had a similar experience but they told me I was being upgraded becasue they were out of what I originally got. Apple customer service is great and what makes it so special is they really maker no big deal about it and the front line workers are empowered to make the decision on the spot.
  18. MagnumJoe macrumors regular

    Feb 23, 2008
    Thank you for taking the time to tell your story and doing the right thing. It's a very good example of doing the right thing pays off, you just feel better.

    Thanks again,

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