My iPhone 5 burned my leg. 2nd degree burns

[ross1998]

Well, the back and forth is pointless. Anyway, not a single person, IMO, has responded to this thread with a lick of useful information. But that's a given, this is Mac Rumors, and when Apple comes into question most people here defend them like a newborn baby.

Take the phone in, explain your situation, and see what they do. When I ran my iPhone 4 through the wash the night that it launched I took it in, told them the truth, and they felt bad; I was only charged $100 (rather than $200) for the replacement. I didn't expect a thing from them.

Worst case scenario, grab some silvadene ointment for the burn, spend the $229 to replace the phone, and don't sleep with a soggy phone on your hip.

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Listen, he spilled a bottle of water, on a table, where the iPhone sat. I think most people in this occurrence wouldn't expect the thing to have gotten wet enough to do what it did. There are WAY more threads regarding full submersion stories that worked out than there are of stories of batteries having a chemical meltdown. I am just saying, lighten up on the guy. If you don't feel you were harsh on him, you have absolutely no reason to respond to my post, as you wouldn't feel I was talking to you in the first place, right?

I think he should go to apple store and see how much they want for a new one and hopefully they will only charge 59 for the battery and replace whole phone. 229 isnt worth paying for an iphone 3gs these days

 

[Tinmania]

Listen, he spilled a bottle of water, on a table, where the iPhone sat. I think most people in this occurrence wouldn't expect the thing to have gotten wet enough to do what it did. There are WAY more threads regarding full submersion stories that worked out than there are of stories of batteries having a chemical meltdown. I am just saying, lighten up on the guy. If you don't feel you were harsh on him, you have absolutely no reason to respond to my post, as you wouldn't feel I was talking to you in the first place, right?

These are also lithium ion batteries.... the lithium is not in metal form and will not react with water. Yes the iPhone in question had some sort of short that was apparently induced by the water. But it was not the battery reacting with water.

Michael

 

[lordofthereef]

I think he should go to apple store and see how much they want for a new one and hopefully they will only charge 59 for the battery and replace whole phone. 229 isnt worth paying for an iphone 3gs these days

He has an iPhone 5...

Not sure if they are still doing replacement on the 3GS. Last I was aware, it was down to $150.

 

[Jimbo47]

Looks more like first degree than second. Similar to sunburn. Regardless, it still shouldn't get near that hot even after being submerged in water.

Edit: Didn't see the picture of the blister. That's second degree, but just barely. Nothing to see a doctor over as it doesn't look to serious. I doubt it burned anything but the top layer of skin.

 

[Sublime2696]

Looks more like first degree than second. Similar to sunburn. Regardless, it still shouldn't get near that hot even after being submerged in water.

Edit: Didn't see the picture of the blister. That's second degree, but just barely. Nothing to see a doctor over as it doesn't look to serious. I doubt it burned anything but the top layer of skin.

It is a minor burn, but it did blister.

 

[vikingjunior]

Yet another reason to use a case!

 

[Zmanbaseball2]

Yet another reason to use a case!

Heat proof case


Sent from my iPhone 5 using Tapatalk 2

 

[AndrewR23]

typical thread on why I stopped reading the iphone section.


take it to Apple, show them the burns and Im sure they will replace it. I used to work there as a genius and there was a guy once that was burned from his phone but on his hand. we swapped the phone instantly. forgot why it burned him tho. back in 08. GL.

 

[decafjava]

The OP should have gone to a doctor before worrying about anything else. Dude I'd still go now just to make sure it's ok. Glad it doesn't seem to be serious.

Lithium ino batteries and water = baaad.

 

[eawmp1]

1) It is a 2nd degree burn.
2) One can get such a burn from long exposure to a moderate heat source. I've seen such burns from people sleeping on heating pads on low setting.
3) Clearly the phone was damaged from the water and has hot. All you can expect from Apple is a warranty/out of warranty replacement at whatever said terms are.
4) Who sleeps with a phone in their pocket?

 

[Deadeyeshark]

There is definitely a case to be made, you'd be crazy not to pursue it. You have been sold an unsafe product which has caused injury, it could've been a lot worse and any course of action may prevent this from happening to other Apple customers in future.

Take your photographs and phone to a lawyer and see what they say. It's not always about the money.

 

[Brian Y]

There is definitely a case to be made, you'd be crazy not to pursue it. You have been sold an unsafe product which has caused injury, it could've been a lot worse and any course of action may prevent this from happening to other Apple customers in future.

Take your photographs and phone to a lawyer and see what they say. It's not always about the money.

Are you being serious??!? HE got an electronic device wet. There is nothing to sue for.

Try throwing your TV in a sink, or pouring a little bit of water down the back of it. I bet you see some smoke .

 

[Deadeyeshark]

Are you being serious??!? HE got an electronic device wet. There is nothing to sue for.

Try throwing your TV in a sink, or pouring a little bit of water down the back of it. I bet you see some smoke .

You know for sure that the water caused the malfunction? It would be up to Apple to prove it did and even if they did the product has still caused injury, for which under law the plaintiff is entitled to sue.

 

[Brian Y]

You know for sure that the water caused the malfunction? It would be up to Apple to prove it did and even if they did the product has still caused injury, for which under law the plaintiff is entitled to sue.

Really? It's up to apple to prove that the water caused it?!? In most civilised countries, you're innocent until proven guilty - therefore HE would need to prove that the water didn't cause it.

Do you sue Ford if you crash your car and get hurt? No, of course not - stop being so silly.

I can't believe you actually think that. Sums up why I try to avoid the iPhone section.

 

[abz1981]

There is definitely a case to be made, you'd be crazy not to pursue it. You have been sold an unsafe product which has caused injury, it could've been a lot worse and any course of action may prevent this from happening to other Apple customers in future.

Take your photographs and phone to a lawyer and see what they say. It's not always about the money.

It's because of people like you we live in a compensation culture where people sue to make a quick buck against people or multinationals.

If the OP read the manual as another poster posted here. He would not have had this problem. Like Brian said throw your tv in a sink of water and see what happen.

 

[syd430]

I think some of the responses are a bit harsh on OP. I think what he meant was that he was surprised that the phone didn't have some sort of safety mechanism in place to prevent such a catastrophic failure without warning. Yes I know that he spilt water on it, and I mean "without warning" in the sense that it occurred many hours later rather than around the time when the damage occurred (which is when you would be weary of such risks, not later when everything seemed to be fine).

 

[Deadeyeshark]

It's because of people like you we live in a compensation culture where people sue to make a quick buck against people or multinationals.

If the OP read the manual as another poster posted here. He would not have had this problem. Like Brian said throw your tv in a sink of water and see what happen.

There is intent on the part of the individual to cause harm to themselves and the television by throwing it into a bath of water, the OP made no attempt to harm himself or for that matter his iPhone. This was caused by an Apple product which is lacking in the necessary safety features to prevent this from happening. A successful lawsuit may remedy this in future. If companies are careless enough to make devices which lack these safety features then they deserve to be sued.

 

[Shrink]

There is intent on the part of the individual to cause harm to themselves and the television by throwing it into a bath of water, the OP made no attempt to harm himself or for that matter his iPhone. This was caused by an Apple product which is lacking in the necessary safety features to prevent this from happening. A successful lawsuit may remedy this in future. If companies are careless enough to make devices which lack these safety features then they deserve to be sued.

UNBELIEVABLE!

Just one man's humble opinion, of course...

 

[Drunken Master]

Hawt.

 

[syd430]

This was caused by an Apple product which is lacking in the necessary safety features to prevent this from happening. A successful lawsuit may remedy this in future

If it's missing a required safety feature under existing regulations, how did it pass approval for mass sale?

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In most civilised countries, you're innocent until proven guilty -

You're thinking of criminal proceedings. In cases like this, which are likely to be dealt with in civil courts, the standard is "beyond reasonable doubt".

 

[dewthedru]

jeesh.....i thought the OP's post was quite reasonable.


and those of you that think a phone overheating enough to burn someone after getting wet is a reasonable outcome are crazy.

what if the the OP, or a cat, or a baby unknowingly got it wet and and it started a fire whilst sitting in a bedroom somewhere. is that still fine with you?


i'm not suggesting that it did get that hot...but to suggest that a superheated phone is an acceptable and anticipated outcome for battery immersion is crazy.

clearly you have never been through a product launch. most of the issues you have to guard against are due to negligence or misuse. the manufacturer doesn't' get a pass just because the consumer didn't use the product correctly.

that's why the cornballer was pulled from the market.

 

[noobinator]

You messed up not Apple so suck it up Nancy. I have been burned worse by spending an hour at the beach.

 

[takeshi74]

and those of you that think a phone overheating enough to burn someone after getting wet is a reasonable outcome are crazy.

Anyone thinking that a wet electronic device is safe is crazy IMO. It's not that second degree burns are an expected outcome. It's that you can't just assume that your device is fine by looking at the outside after it has come in contact with water. There are any number of issues that can crop up from water damage. You can't assess water damage to internal components just by looking at the exterior of the device. If in doubt and you aren't able to inspect the internals or have someone else qualified do so for you then taking the safe road and assuming that it's water damaged seems reasonable to me.

 

[Tinmania]

Anyone thinking that a wet electronic device is safe is crazy IMO.

That statement is ridiculous. Talk about going full-on to the extreme. You are acting like he dropped a toaster, while plugged in and toasting bread, into a sink full of water and then went in to retrieve the toast.

Countless iPhones have been fully submerged, in worse conditions than what happened here, that went on to work again just fine. Plenty of articles how to salvage a submerged iPhone and other devices too. I don't recall any calling for a fire extinguisher to be present or even a concern about heat.

Conversely, there are plenty of reports of iPhones getting hot--yes, enough to burn--when not exposed to water.

It was far from "crazy" for the OP to come to the conclusion that the water didn't affect the phone in a negative manner. Oh, and sleeping with it in his pocket? He might keep it in his pocket and just fell asleep watching/reading/whatever. Can we please stop the self-righteous and knee-jerk judgmental attitude?

That does not mean Apple is responsible, naturally.

Michael

 

[Interstella5555]

There is definitely a case to be made, you'd be crazy not to pursue it. You have been sold an unsafe product which has caused injury, it could've been a lot worse and any course of action may prevent this from happening to other Apple customers in future.

Take your photographs and phone to a lawyer and see what they say. It's not always about the money.

So if I dump a glass of water on my computer and go to sleep with it in my bed and it burns me that's somehow the manufacturers fault? You know how future customers can prevent this? Don't pour water on your phone.