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My iPhone 5s doesn't show up in iTunes.

FaZeDahl

macrumors newbie
Original poster
May 12, 2012
3
0
Skaraborg, Sweden
Hey, I want to update my iPhone 5s running 8.1.1 to 8.4 but it just doesn't show up in iTunes. I have tried almost everything and I really don't know what the problem is. Other iPhones shows up as normal on the same computer.

Any ideas?

EDIT: My iPhone is jailbroken if that matters.
 

c55

macrumors regular
May 3, 2015
164
90
Mac or pc? Is it mounting to the computer?
 
Comment

c55

macrumors regular
May 3, 2015
164
90
from reddit:

Go to control panel
-Go to Hardware and Sound; Devices and Printers; Device Manager; Portable Devices (look for "Apple iPhone")
-Right-click, then select properties on the menu list.
-Under the "Driver" tab menu, confirm the update driver button is not greyed out.
-If the update driver button is grey and unselectable, you need to select and click "Change Settings" button located near the lower left corner.
-Now you can click the "Driver" tab menu near the top, so you can see the "Update Driver" button.
-Select "Update Driver".
-Select and click "Browse my computer for driver software".
-For Windows 8.1 64 bit, it should be located in the folder: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
-Click Next, and let the driver re-install
 
Comment

FaZeDahl

macrumors newbie
Original poster
May 12, 2012
3
0
Skaraborg, Sweden
from reddit:

Go to control panel
-Go to Hardware and Sound; Devices and Printers; Device Manager; Portable Devices (look for "Apple iPhone")
-Right-click, then select properties on the menu list.
-Under the "Driver" tab menu, confirm the update driver button is not greyed out.
-If the update driver button is grey and unselectable, you need to select and click "Change Settings" button located near the lower left corner.
-Now you can click the "Driver" tab menu near the top, so you can see the "Update Driver" button.
-Select "Update Driver".
-Select and click "Browse my computer for driver software".
-For Windows 8.1 64 bit, it should be located in the folder: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
-Click Next, and let the driver re-install
Still nothing :(
 
Comment

david91

macrumors regular
Apr 15, 2015
138
9
Thanks a lot for the information C55, I'm having the same problem too ie no itunes, cant connect to email server or vpn. Tried your troubleshooting technique/guide and it worked well fro me.
 
Comment
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