My iPhone 6 is randomly getting really choppy reception when trying to make a call

Discussion in 'iPhone' started by TH55, Feb 4, 2015.

  1. TH55 macrumors 68030

    Joined:
    Nov 5, 2011
    #1
    This just started yesterday, but it only happens every 1 out 5 calls. When I try to make a call, it is cutting in and out from the moment it starts dialing and I can barely hear anything. I have to hang up and redial, which it is then usually clear as day.

    Could this be a software issue or is it most likely the antenna? I am AT&T, 64 GB jailbroken on iOS 8.1.1. I also use CallBar, but I can't see how either of these modifications could affect something that is usually hardware related. I'd prefer not to take it in to the Apple Store as I would have to unjailbreak it. Any suggestions? Thanks!
     
  2. aristobrat macrumors G4

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    Oct 14, 2005
    #2
    Do you have VoLTE active in your area? If so, could this be a teething pain from that?
     
  3. TH55 thread starter macrumors 68030

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    Nov 5, 2011
    #3
    I'm not sure, what is that and how do I check?
     
  4. Chatter macrumors 6502a

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    Jun 10, 2013
    Location:
    Uphill from Downtown
    #4
    Try this and see if it helps.

    Settings - Cellular - Enable LTE -> make it data only.
     
  5. TH55 thread starter macrumors 68030

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    Nov 5, 2011
    #5
    Ok, thx. I'll give it a shot and let you know. Is there any disadvantage to turning LTE voice off?
     
  6. Apple Trees macrumors 6502

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    May 28, 2013
    #6
    Yes. In places where AT&T's LTE network isn't dense and reliable the calls will drop on VoLTE. If you turn it off then the phone just goes back to "4G" during the call like it used to.
     
  7. Chatter macrumors 6502a

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    Jun 10, 2013
    Location:
    Uphill from Downtown
    #7
    Apple Trees is correct. No disadvantage per se. Just helps until VoLTE is more "stable" in regions.
     
  8. TH55 thread starter macrumors 68030

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    Nov 5, 2011
    #8
    No I'm asking if there's any disadvantage to turning LTE off
     
  9. aristobrat macrumors G4

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    Oct 14, 2005
    #9
    Voice over LTE calls are supposed to sound better, and they let you use LTE-speed data while in a call.

    If you disable Voice over LTE, then call quality drops back to the usual, and if you use data during a voice call, it drops to "4G" speeds.
     
  10. TH55 thread starter macrumors 68030

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    Nov 5, 2011
    #10
    Wait does LTE make it sound kind of weird, like the background noise is almost cancelld out completely?
     
  11. aristobrat macrumors G4

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    Oct 14, 2005
    #11
    Yeah. Sounds weird to me.
     
  12. T5BRICK macrumors 604

    T5BRICK

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    Aug 3, 2006
    Location:
    Oregon
    #12
    Possibly. It's a higher quality audio signal so I imagine there would be less background noise.
     
  13. TH55 thread starter macrumors 68030

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    Nov 5, 2011
    #13
    It sounded bad though, like too high pitched and artificial. I hope this isn't the future of cell phone technology.
     
  14. TH55 thread starter macrumors 68030

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    Nov 5, 2011
    #14
    Yep, fixed it! Thanks. I'm still confused as to why I am the only one who had experienced this in my family/friends with iPhones on AT&T. I assume that is the default setting since I've never changed it.

    ----------

    Yeah why do they continually make inferior changes to working technology?
     
  15. mattopotamus macrumors G4

    mattopotamus

    Joined:
    Jun 12, 2012
    #15
    voLTE caused me so many problems. I was dropping every single call! That should be off by default. I can only imagine the number of people visiting the apple store about dropped calls.
     
  16. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #16
    Maybe their LTE coverage is "better enough" for VoLTE calls to work more reliably?

    VoLTE calls sound weird to me because I'm not used to how silent the background is, but I'm not sure I'd call that an "inferior change". It's something I could definitely get used to. :D
     
  17. C DM macrumors Westmere

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    Oct 17, 2011
    #17
    Nothing inferior about allowing for the use of LTE data while in a call.
     
  18. TH55 thread starter macrumors 68030

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    Nov 5, 2011
    #18
    That's not what I said at all. I said LTE is inferior sound quality and experience, and several others agreed with me.
     
  19. exizeo macrumors regular

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    Mar 23, 2014
    #19
    Part of it is probably letting the user continue to use LTE data (hotspots for others, and downloads) while on a call. Also, the negation of background noise is something that you're not used to, but is actually beneficial. Some people also say 144Hz displays feel weird, too, but they're the future.
     
  20. C DM macrumors Westmere

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    Oct 17, 2011
    #20
    Except that it isn't in many areas. It might have some issues with poor or overloaded coverage areas and/or it might simply sound new/different to people, but the technology itself and the experience that quite a few people have are all quite positive and it's seen as an improvement.

    ----------

    That's certainly one aspect of it--it's new and different and some people are not used to that and attribute negative things to it when in fact it's just them simply not being used to it when in various sesnses it's in fact better.
     
  21. C DM macrumors Westmere

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