my iphone 6 issue

Discussion in 'iPhone Tips, Help and Troubleshooting' started by daine93, Feb 20, 2017.

  1. daine93 macrumors newbie

    Joined:
    Feb 20, 2017
    #1
    first issue is my touch ID. it hardly recognize my finger, and it's really difficult to purchase item in appstore. is there a way to change the finger print device only?
    second, sometimes my iphone got hang in the screen. screen wont touch, but i can still press home button, can talk to siri, and tell siri to do thing for me. but i cant touch the screen, and i cant force restart by long pressing my lock button. i've been pressing it around 20 second but nothing is happening.

    any suggestion what should i do?
     
  2. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #2
    You can change the Touch ID settings in Settings > Touch ID and Passcode (you can even reregister your fingerprints again).

    To restart you need to hold both the lock/sleep button and the home button together until the phone restarts (about 10-15 seconds or so).
     

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