my iphone 6 issue

Discussion in 'iPhone Tips, Help and Troubleshooting' started by daine93, Feb 20, 2017.

  1. daine93 macrumors newbie

    Feb 20, 2017
    first issue is my touch ID. it hardly recognize my finger, and it's really difficult to purchase item in appstore. is there a way to change the finger print device only?
    second, sometimes my iphone got hang in the screen. screen wont touch, but i can still press home button, can talk to siri, and tell siri to do thing for me. but i cant touch the screen, and i cant force restart by long pressing my lock button. i've been pressing it around 20 second but nothing is happening.

    any suggestion what should i do?
  2. C DM macrumors Westmere

    Oct 17, 2011
    You can change the Touch ID settings in Settings > Touch ID and Passcode (you can even reregister your fingerprints again).

    To restart you need to hold both the lock/sleep button and the home button together until the phone restarts (about 10-15 seconds or so).

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