My iPhone 6 Plus is getting incredibly hot

Discussion in 'iPhone' started by upintheclouds, Aug 11, 2017.

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  1. upintheclouds, Aug 11, 2017

    upintheclouds macrumors member

    upintheclouds

    Joined:
    Jul 26, 2011
    Location:
    SLC, UT
    #1
    I'm not sure what's going on, but sometimes my phone gets super hot. It's almost unbearable to hold when it gets hot. It isn't dependent on where I am; outside, inside, etc. Sometimes I'm listening to Apple Music, surfing the web, social media, etc. I'm not editing in iMovie or anything strenuous. Sometimes it's hot the touch just sitting on a table. What should I do?
     
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  2. ApfelKuchen, Aug 11, 2017

    ApfelKuchen macrumors 68030

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    Between the coasts
    #2
    Are you connected to a charger when this is happening?

    Heat = energy usage. Go to Settings > Battery to see what's using the power.

    Have you done a restart since this began?
     
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  3. LoveToMacRumors, Aug 11, 2017

    LoveToMacRumors macrumors 68020

    LoveToMacRumors

    Joined:
    Feb 15, 2015
    Location:
    Canada
    #3
    Defective unit. Go to Apple store to get a replacement unit.
     
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  4. vine-boating, Aug 11, 2017

    vine-boating macrumors regular

    Joined:
    Aug 10, 2017
    #4
    Return it
    Clearly faulty
     
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  5. upintheclouds, Aug 11, 2017

    upintheclouds thread starter macrumors member

    upintheclouds

    Joined:
    Jul 26, 2011
    Location:
    SLC, UT
    #5
    Nothing is running in the background. It heats up when its not charging.

    Its almost 3 years old. They probably won't replace will they?
     
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  6. LoveToMacRumors, Aug 11, 2017
    Last edited: Aug 11, 2017

    LoveToMacRumors macrumors 68020

    LoveToMacRumors

    Joined:
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    Location:
    Canada
    #6
    Pledge your case that it isn't a physical damage done by you. Give all the other crap reasons so they can replace it.

    Just before you go in, make the phone very hot, so they can feel it themselves. They won't want any case like the Note 7.
     
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  7. upintheclouds, Aug 11, 2017

    upintheclouds thread starter macrumors member

    upintheclouds

    Joined:
    Jul 26, 2011
    Location:
    SLC, UT
    #7
    I called Apple Care. They said I should restore my phone after they received the hardware diagnostic.
     
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  8. LoveToMacRumors, Aug 11, 2017

    LoveToMacRumors macrumors 68020

    LoveToMacRumors

    Joined:
    Feb 15, 2015
    Location:
    Canada
    #8
    Do it for the sake of doing it. Then tell them it didn't work a simple bit. Tell them the phone feels so hot you could cook an egg on it. Be intense in your language.
     
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  9. Newtons Apple, Aug 12, 2017

    Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #9
    Do a full encrypted backup with iTunes and reset the phone as new and use it for a day. This will tell you if it is a hardware problem or one of your apps misbehaving.
     
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