My iPhone 6s ring/silent switch just broke

Discussion in 'iPhone' started by ovo6, Oct 23, 2015.

  1. ovo6 macrumors 6502

    Joined:
    Sep 10, 2015
    #1
    Where should I go to get a new 6s Apple or att?
     
  2. hamiltonDSi macrumors 65816

    hamiltonDSi

    Joined:
    Jul 29, 2012
    Location:
    Romania
  3. Eileen89 macrumors 65816

    Joined:
    Aug 12, 2014
  4. ovo6 thread starter macrumors 6502

    Joined:
    Sep 10, 2015
    #4
    the same day it came out and i dont want a fix or a refurbished, the vibrate button stopped working for no reason its done, i bought it at att
     
  5. Eileen89 macrumors 65816

    Joined:
    Aug 12, 2014
    #5
    Well since you are past the 14 days return period, you are going to have to take it to Apple. You may or may not get a refurbished replacement. It all depends on Apples stock at this point.
     
  6. Spink10 macrumors 601

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
    #6
    Apple Store - try to talk with manager. They will try to use offer you a replacement unit.
     
  7. nia820 macrumors 68000

    nia820

    Joined:
    Jun 27, 2011
  8. Lobwedgephil macrumors 68030

    Joined:
    Apr 7, 2012
    #8
    Apple, they will fix or give you a refurb, but those are brand new this early in the game. My refurb had an earlier build date than my launch day phone.
     
  9. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #9
    They are remanufactured, not refurbished. Meaning everything is new except the logic board. The Screen, casing, and battery are all new. But that's moot because for the first 2-3 months all replacements at the Genius Bar are brand new. Make an appointment or call Apple. Get a free replacement.

    Att on the other hand uses refurbished phones. You can tell they are refurbished because the screen and outer casing are previously used. Only "new" refurbished phones from Att that you buy as a new device and not get as a replacement, have a new screen and casing.
     
  10. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #10
    If you bought your new iPhone at ATT, then Apple will probably tell you that you go back to ATT to get your iPhone replaced.
     
  11. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #11
    Incorrect. It is after 14 days. Therefore it falls under AppleCare warranty whether you have AppleCare+ or not. Only place to go is Apple.
     
  12. ovo6 thread starter macrumors 6502

    Joined:
    Sep 10, 2015
    #12
    Didn't drop it or anything it just broke from using it
     
  13. Act3 macrumors 6502a

    Joined:
    Sep 26, 2014
    Location:
    USA
    #13
    I've taken a defective unit in to Apple store and have got a warranty replacement despite buying from AT&T store. So be it that is was an iPhone 5 but I doubt their policy has changed.
     

Share This Page