My iPhone 7+ just died

Discussion in 'iPhone' started by glowrider, Sep 24, 2016.

  1. glowrider macrumors regular

    Joined:
    Aug 28, 2003
    #1
    My MB vzw 256gb 7+ just had cardiac arrest.

    It started boot looping (completely out of nowhere - wasn't using it). Once or twice it got to the lock screen but would reboot.

    Now, won't turn on at all. I've had it plugged into my iMac for a while and have tried a wall jack, too.

    Anyone have this issue? Anyone solved this issue?
     
  2. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #2
    Asked for Apple Store appointment to fix?

    Looks like some side effects of home-less button (;)) starts poping out.
     
  3. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #4
    Why..? Not sure if this is sarcastic or not, but the volume down button replaced the home button for DFU and hard reboots.
     
  4. glowrider thread starter macrumors regular

    Joined:
    Aug 28, 2003
    #5
    No go on the hard reset. I've got it plugged in and I just saw the apple logo pop on screen but now it's dead again. Can't do any reset (though it is interesting to note that iTunes did recognize phone and on-phone images, movies, and shared albums popped up.

    Called Apple - they're closed. Really frustrating.
     
  5. burgman macrumors 65816

    burgman

    Joined:
    Sep 24, 2013
    #6
    That does suck, hopefully they can get a replacement to you soon.
     
  6. glowrider thread starter macrumors regular

    Joined:
    Aug 28, 2003
  7. aohus macrumors 68000

    Joined:
    Apr 4, 2010
    Location:
    sky
    #8
    Go into DFU mode?

    • 1) Plug your device into your computer with a MFi-certified Lightning cable and launch iTunes.
    • 2) Press and hold the power button and volume down button simultaneously until the display does dark.
     
  8. glowrider thread starter macrumors regular

    Joined:
    Aug 28, 2003
  9. glowrider thread starter macrumors regular

    Joined:
    Aug 28, 2003
    #11
    No go, won't do anything.
    --- Post Merged, Sep 24, 2016 ---
    Now it pops into iTunes and there's a 10.0.2 update. Downloading now. Maybe that'll fix it. I know people who are less two faced than this phone...
     
  10. Thor_1 macrumors 6502a

    Joined:
    Sep 18, 2016
    Location:
    Texas
    #12
    Wow. Even if it works, I think I would return it. That is too much money to be having problems this soon.

    Good luck.
     
  11. glowrider thread starter macrumors regular

    Joined:
    Aug 28, 2003
    #13
    Thanks - I don't disagree...
     
  12. Velin macrumors 65816

    Velin

    Joined:
    Jul 23, 2008
    Location:
    Hearst Castle
    #14
    Definitely return it. Apple warranty lasts only one year, that time goes quick. You just bought a very expensive gadget that isn't working; don't try to rescue it. Return it ASAP.
     
  13. glowrider thread starter macrumors regular

    Joined:
    Aug 28, 2003
    #15
    Have an appointment this afternoon if I can get there. It never did restore or update.

    Very disappointed but I know they're good at Apple to replace dead units. Unfortunately I'm very familiar with AppleCare+ and dead launch units.
     
  14. Mr.C macrumors 601

    Joined:
    Apr 3, 2011
    Location:
    London, UK.
    #16
    That's your best bet. I'm sure Apple will come through and replace it.
     
  15. Rbtrucking macrumors member

    Joined:
    Jun 13, 2013
    #17
    I had an iPhone 6s plus do that once out of the blue I made an appointment with apple but then it just came back and worked fine so I cancelled, Phone's been good ever since.
     
  16. SparkFlash macrumors 6502

    SparkFlash

    Joined:
    Feb 15, 2013
    Location:
    Michigan
    #19
    Regardless of the outcome, I would take it in and get it replaced. GL
     
  17. PhillyGuy72 macrumors 6502a

    PhillyGuy72

    Joined:
    Sep 13, 2014
    Location:
    Philadelphia, PA USA
    #20
    Sounds like a similar problem I had with iPhone 6 Plus. Screen suddenly flashed green briefly like the screen like the LCD screen went haywire...then black to the Apple logo - rebooting. Over and over. Turned out the battery was severely flawed.

    Odd that it would be an issue on a brand new phone..whatever the case demand a new one.
     
  18. glowrider thread starter macrumors regular

    Joined:
    Aug 28, 2003
    #21
    I had a teal screen pop up. Lots of garbage. Going to do my best to get there on time.
     
  19. jjayr41 macrumors newbie

    jjayr41

    Joined:
    Sep 22, 2016
    #22
    What was the resolution for this? I have the same issue, 7+ 128gb started to boot loop (though it was installing 10.4 beta)....any fixes or will it have to go to ATT or Apple for a replacement?
     
  20. glowrider thread starter macrumors regular

    Joined:
    Aug 28, 2003
    #23
    Apple replaced it.
     
  21. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
  22. Newtons Apple, Oct 21, 2016
    Last edited: Oct 21, 2016

    Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #25
    Bad units happen. You just happened to get one. This is not something that happens often or we would be here more of it here.

    Skip the drama and get it replaced.
     

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