Hi all!
So today I noticed that my iPhone hadn't back up in almost a week. I connect it to my mac everyday and in-turn allows iTunes to sync my music and apps etc (which it does and still does now) however what is really odd is that it fails its back up!
When I plug my phone into iTunes (via a USB plugged directly into my mac) is says:
'There are apps on iPhone which are not in your iTunes library. Would you like to back up these apps from your iPhone?'
to which I select Back up Apps (same result if I don't click this option).
My iPhone gets to step 4 of 7 (always completing step 2 which is the full back up!) which is to transfer these purchases/apps and its progress bar never moves and after about half a minute it gives up on the step and moves on to step 5 (which I think is confusing it!) When my iPhone gets to step 7 it disconnects itself thus not creating a back up but syncing everything and gives me this error:
'iTunes could not back up the iPhone as the iPhone has disconnected'
I like having a safety net so that I know if my phone breaks I can simply restore and have everything how it was however I currently have no last back up of my phone (after deleting its last in the hopes it would create a fresh working back up) and have run out of ideas!
Any help would be vastly appreciated thank you.
So today I noticed that my iPhone hadn't back up in almost a week. I connect it to my mac everyday and in-turn allows iTunes to sync my music and apps etc (which it does and still does now) however what is really odd is that it fails its back up!
When I plug my phone into iTunes (via a USB plugged directly into my mac) is says:
'There are apps on iPhone which are not in your iTunes library. Would you like to back up these apps from your iPhone?'
to which I select Back up Apps (same result if I don't click this option).
My iPhone gets to step 4 of 7 (always completing step 2 which is the full back up!) which is to transfer these purchases/apps and its progress bar never moves and after about half a minute it gives up on the step and moves on to step 5 (which I think is confusing it!) When my iPhone gets to step 7 it disconnects itself thus not creating a back up but syncing everything and gives me this error:
'iTunes could not back up the iPhone as the iPhone has disconnected'
I like having a safety net so that I know if my phone breaks I can simply restore and have everything how it was however I currently have no last back up of my phone (after deleting its last in the hopes it would create a fresh working back up) and have run out of ideas!
Any help would be vastly appreciated thank you.
