iPhone My iphone has no Software - help!

Discussion in 'Jailbreaks and iOS Hacks' started by Allaballa, Jan 18, 2013.

  1. Allaballa macrumors newbie

    Jan 18, 2013
    The software on my iphone4 was wiped after updating on itunes.

    When turned on it shows the 'connect to itunes' screen.
    When connecting to itunes, the phone canges to 'connected to itunes' but itunes cannot connect to the phone.

    I have done the step by step software restore in DFU mode.
    Everything happens as it should - according to itunes the phone is restored and rebooting.
    After rebooting, itunes gives the following message when connecting to the phone:
    We're sorry, we are unable to continue with your activation at this time.
    Please try again later, or contact customer care.

    Please help
  2. TriJetHero macrumors 601


    Oct 13, 2010
    do you have a SIM in the phone, it is needed to activate the phone.
  3. Allaballa thread starter macrumors newbie

    Jan 18, 2013
    Still Nothing

    When i have a simcard in the phone, I get the following from iTunes:

    There is a problem with your iPhone.
    Please visit the Service Answer Center to find answers to all your questions about service options, warranty and other processes in your country.
    To find your nearest Apple Store, click here

    The iPhone still says 'connected to iTunes'

    Anything else I can try
  4. labman macrumors 604


    Jun 9, 2009
    Mich near Detroit
    sounds like a visit to the store to me you may have a hardware issue.

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