My iPhone Horror Morning

Discussion in 'iPhone' started by Penguinwrangler, Jul 11, 2008.

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  1. Penguinwrangler macrumors regular

    Sep 12, 2006
    Edgewater, NJ
    I'm too pissed, frankly, to type something coherent, so here are the highlights:

    I get in line at the GSP Mall in NJ at the AT&T store at 3am. I am the first online.

    I wait patiently.

    I walk into the store first, and a lovely young lady begins to help me.

    Errors start popping up immediately.

    iTunes crashes.

    OPUS, AT&T's retail software, goes belly up.

    More errors on my account, my young lady has never seen them before.

    A manager gets an AT&T IT rep on the line regarding my account. The IT rep is completely dumbfounded and repeats all the steps the young lady in the store attempted. Nothing.

    At ten I walked out of the store with no iPhone and an old Blackberry with no contacts because they had bricked it while attempting to activate my iPhone.

    And no, they wouldn't put one on hold for me, despite being the first one to walk in the store.

    In the two hours I was there, 8-10 people received iPhones.

    And I was late for work.

    Apple + AT&T = EPIC FAIL
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