my iphone is missing 2 gigs of momory

Discussion in 'iPhone Tips, Help and Troubleshooting' started by bigclop2, Jan 1, 2008.

  1. bigclop2 macrumors newbie

    Joined:
    Jan 1, 2008
    #1
    i need help, i charged my phone on another computer and it seemed to delete all of my music and pics, i went home and restored the phone with the music and pics that i had but then i noticed that there was 2 gigs of memory that said other, does anyone know how to repair my issue
     
  2. kuebby macrumors 68000

    kuebby

    Joined:
    Jan 18, 2007
    Location:
    SFV
    #2
    The only thing I would suggest is to actually "restore" your phone through iTunes. That will reinstall the firmware and give you a factory fresh install.
     
  3. robjrussell macrumors member

    Joined:
    Nov 3, 2007
    Location:
    Newcastle, Aus
    #3
    well before i did a restore i would just go in and delete everything.
    just uncheck all of your sync preferences and let it get zero'd out..
     
  4. soemochris macrumors member

    Joined:
    Dec 13, 2007
    #4
    I know from my experiences with iPod's that there is always a certain amount taken up by the software for the device, its in the small print, but 2 gb seems a lot, but the iphone is a bit different to and iPod. hmm
     
  5. bigclop2 thread starter macrumors newbie

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    Jan 1, 2008
    #5
    i tried deleting eveything and there was still memory missing, when you add installer sources does that take up memory?
     
  6. soemochris macrumors member

    Joined:
    Dec 13, 2007
    #6
    in itunes does it show different parts of the memory bar in different colours?
     
  7. bigclop2 thread starter macrumors newbie

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    Jan 1, 2008
    #7
    yea there is one that is orange that says misc. data
     
  8. soemochris macrumors member

    Joined:
    Dec 13, 2007
    #8
    is that whats taking up 2 gb?
     
  9. bigclop2 thread starter macrumors newbie

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    Jan 1, 2008
  10. soemochris macrumors member

    Joined:
    Dec 13, 2007
    #10
    i suspect that unless there are any other colours that thats the software, im not sure, i havent used an iphone yet
     
  11. bigclop2 thread starter macrumors newbie

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    Jan 1, 2008
    #11
    the problem happened after i restored my iphone
     
  12. soemochris macrumors member

    Joined:
    Dec 13, 2007
    #12
    take it to an apple store

    or maybe someone else knows
     
  13. princesschilly macrumors newbie

    Joined:
    Jan 7, 2008
    #13
    The misc. data (the 2gb that you seem to be missing) is stuff that your iphone synced from the other computer you charged it on. I'm not sure how to remove it, but you might have to go back to that computer and unsync it (un check all the boxes (music, photos) etc.) and hit apply.

    I know that the the iphone only syncs one computer at a time and since you lost all your data after you plugged it into another computer, I assume that the iphone erased all your data and synced it with the new computer.

    I used synctunes and the music I synced from another computer comes up on the data bar as misc. data since it is from another computer.

    I hope this helps.
     
  14. Benjic macrumors regular

    Joined:
    Dec 7, 2007
    Location:
    Madison, WI
    #14
    That missing 2GB is just how hard drives never show you the exact amount you paid for.

    Or at least 1GB may account for that, I know that my 8GB Phone only shows 7.1 Available after a restore. Youll never have truly 8GB.
     
  15. PatrickC macrumors member

    Joined:
    Nov 2, 2007
    #15
    Try restoring the phone and hit "set up as new phone" so that it is factory fresh. Your number will not be affected, and you can just re-transfer all of your contacts and music back to the phone.
     
  16. TEG macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #16
    The problem is a corruption in your firmware. Just do a simple restore (again), then restore from backup when prompted. If it is still there, restore again, then setup as new phone or just ignore the restore screen and redo everything manually, and sync.

    The 'other' space on most non-hacked phones is less than 40MB (mine is 39.9 but that is including ringtones from iToner). The OS disc space is not displayed in iTunes.

    TEG
     

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