my iPhone is not being recognized by iTunes

Discussion in 'iPhone Tips, Help and Troubleshooting' started by hecrod792003, Nov 18, 2013.

  1. hecrod792003 macrumors newbie

    Joined:
    Nov 18, 2013
    #1
    so yesterday I tried to sync my phone to my laptop but I had issues with my laptop (hp windows8) with some updates to where my iPhone was not being seen all together. but after chatting with HP they got me to a point where my iPhone was recognized on my laptop but I when I opened iTunes it still was not being seen? I uninstalled then reinstalled all apple software on my laptop and it still didn't work? you guys have any ideas? I need to back up my phone????
     
  2. Dave Felix macrumors 6502a

    Dave Felix

    Joined:
    Apr 9, 2011
    Location:
    Scranton, Pennsylvania
    #2
    There are many threads like this. Try using a different USB Port and restarting your computer.

    When I had an iPhone 5S, it sometime wouldnt be recognized on my Mac.
     
  3. verwon macrumors 68030

    verwon

    Joined:
    Jul 26, 2011
    Location:
    Seattle
    #3
    And iCloud means you can backup, without iTunes. :)
     

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