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hecrod792003

macrumors newbie
Original poster
Nov 18, 2013
1
0
so yesterday I tried to sync my phone to my laptop but I had issues with my laptop (hp windows8) with some updates to where my iPhone was not being seen all together. but after chatting with HP they got me to a point where my iPhone was recognized on my laptop but I when I opened iTunes it still was not being seen? I uninstalled then reinstalled all apple software on my laptop and it still didn't work? you guys have any ideas? I need to back up my phone????
 

Dave Felix

macrumors 6502a
Apr 9, 2011
964
17
Scranton, Pennsylvania
so yesterday I tried to sync my phone to my laptop but I had issues with my laptop (hp windows8) with some updates to where my iPhone was not being seen all together. but after chatting with HP they got me to a point where my iPhone was recognized on my laptop but I when I opened iTunes it still was not being seen? I uninstalled then reinstalled all apple software on my laptop and it still didn't work? you guys have any ideas? I need to back up my phone????

There are many threads like this. Try using a different USB Port and restarting your computer.

When I had an iPhone 5S, it sometime wouldnt be recognized on my Mac.
 
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