My iPhone is on a travel adventure (shipping woes)

Discussion in 'iPhone' started by atari1356, Sep 21, 2016.

  1. atari1356 macrumors 68000

    atari1356

    Joined:
    Feb 27, 2004
    #1
    My iPhone 7 Plus shipped from China, to Korea then to Kentucky (no surprise)... and I thought it might be delivered today in Florida.

    ... but no, it was apparently sent all the way back overseas to Hong Kong. Then it flew across the ocean again to Alaska.

    Where will it go next? :)

    iphone1.jpg iphone2.PNG
     
  2. Switchback666 macrumors 68000

    Switchback666

    Joined:
    Nov 16, 2012
    Location:
    SXM
    #2
    Jesus christ, did you had a exact delivery date ?
     
  3. jason.rogers macrumors newbie

    Joined:
    Sep 1, 2015
    #3
    Yeah same thing for me. Delivery time was 9/20 but that's obviously come and gone.
     
  4. atari1356 thread starter macrumors 68000

    atari1356

    Joined:
    Feb 27, 2004
    #4
    It's out for delivery today. My original estimated ship date was Sept. 27, so I'm still getting it early.

    I'm not sure if the iPhone actually ever did get sent back overseas or not... maybe it was just a paperwork mishap, but seeing it pin back and forth on the map in the Deliveries app sure did look weird.
     
  5. VertPin macrumors 6502

    VertPin

    Joined:
    Nov 12, 2015
    #5
    I fear that this will happen to my device. Original date was 9/23, then last night was updated to 9/26, then this morning back to 9/23, then an hour later back to 9/26.

    I reached out to @UPSHelp on Twitter, and they are currently looking it up. I'm sure I'll get some PR spewed nonsense, but I would love to get my phone tomorrow rather than wait a full weekend until Monday...
     

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  6. nickythecap macrumors newbie

    Joined:
    Apr 7, 2009
    #6

    Mine's in the same status as yours. Unexpected behavior from UPS, they're usually pretty good about this kind of thing. Unfortunately, I can't randomly take off a block of days to wait at home for it, so I've just diverted it to the local UPS store and I'll pick it up when it arrives. I'm still getting it earlier than the original date Apple promised...maybe. We'll see.
     
  7. bvivier macrumors newbie

    Joined:
    Sep 22, 2016
    #7
    It looks like our is on the same plane/boat/truck as mine is on becuase my tracking has the same exact times and everything. Let me know if you hear anything! Im waiting impatiently.
     
  8. mike lee macrumors newbie

    Joined:
    Sep 23, 2016
    #8
    It's written local time, so it's just an interface issue... Hong kong is 12 hours in front of Louisville...
     
  9. BobNotArnold macrumors newbie

    BobNotArnold

    Joined:
    Sep 23, 2016
    #9
     
  10. lilnat2163 macrumors newbie

    Joined:
    Sep 23, 2016
    #10
    My iPhone 7 plus (matte black) had an original delivery date of 9/21. Apple said they showed an estimated delivery date between 9/23-9/27, but UPS had updated that to be delivered 9/21. Now it's been stuck in South Korea for the last 3 days and neither Apple nor UPS can tell me where it is or when it can be delivered. It's also been stuck with a status of delivery information unavailable for the last 3 days as well. Apple claims it got held up by bad weather, but that was only a short window when UPS showed a status of weather issues, not 3 days worth. I just want my phone...

    Location Date Local Time Activity
    Chek Lap Kok, Hong Kong 09/23/2016 7:28 P.M. Departure Scan
    Incheon, Korea, Republic of 09/23/2016 11:39 A.M. Departure Scan
    09/23/2016 5:59 A.M. Severe weather conditions have delayed delivery.
    Incheon, Korea, Republic of 09/21/2016 8:01 P.M. Arrival Scan
    ZhengZhou, China 09/21/2016 4:36 P.M. Departure Scan
    09/21/2016 3:57 P.M. Your package is in transit. We're updating plans to schedule your delivery. / The package will be forwarded to a UPS facility in the destination city.
    09/21/2016 2:40 P.M. Your package is in transit. We're updating plans to schedule your delivery.
    ZhengZhou, China 09/19/2016 11:30 P.M. Arrival Scan
    09/19/2016 10:57 P.M. Departure Scan
    09/19/2016 6:52 P.M. Location Scan
    09/19/2016 4:41 P.M. Origin Scan
    China 09/19/2016 9:23 A.M. Order Processed: Ready for UPS
     
  11. BobNotArnold macrumors newbie

    BobNotArnold

    Joined:
    Sep 23, 2016
    #11
    Had this happen with my MacBook Pro. When I looked into details of the UPS tracking, I saw several changes of delivery address. The "bouncing back and forth" is what clued me in. I then noticed the deliver to address had been changed to an address in the Midwest. I contacted UPS, told them I did not request delivery address changes.

    UPS put me in contact with Fraud division at Apple, who was finally (after several more attempts by an unknown party to change the delivery address) able to convince UPS the delivery changes were fraud. I finally had to speak with a supervisor at UPS to arrange personal pickup., and to only deliver it to a UPS facility, where I would pick it up.

    Turns out UPS "recycles" old tracking numbers. If someone is able to intercept the tracking number of your new phone / device, they redirect it, assign an old tracking number to it, then change the delivery address. In my case, the new destination was a "drop box" in the Midwest. The bouncing back and forth between China and Anchorage is identical to what I saw with my package. Apple had seen this before, so was aware of the scam.

    When I went to the UPS facility to pick up the package, the person at the desk was quite familiar with the scam. She stated "they're starting early this year. Usually we don' t see this until the holiday shipping starts.
     
  12. steve knight macrumors 68020

    steve knight

    Joined:
    Jan 28, 2009
    #12
    Mine has broken down somewhere for three days. Now it seems on the move.
     
  13. thematthjo macrumors newbie

    thematthjo

    Joined:
    Sep 23, 2016
    Location:
    Longmont, CO
    #13
    I have the exact same shipment progress as you. Any updates from UPS?
     
  14. steve knight macrumors 68020

    steve knight

    Joined:
    Jan 28, 2009
    #14
    it finally shows a scan in korea so I guess on the way again.
     
  15. thematthjo macrumors newbie

    thematthjo

    Joined:
    Sep 23, 2016
    Location:
    Longmont, CO
    #15
    Mine went from China to Korea, back to China with no departure scan, back to Korea, then to Hong Kong, now in transit, I assume somewhere over the pacific.

    Makes no sense.
     
  16. waltonjd macrumors newbie

    Joined:
    Sep 18, 2016
    #16
    Ours must be on the same shipment as my UPS tracking shows the exact same information lol
     
  17. thematthjo macrumors newbie

    thematthjo

    Joined:
    Sep 23, 2016
    Location:
    Longmont, CO
    #17
    Made it to Kentucky...supposed to be delivered tomorrow.
     
  18. atari1356 thread starter macrumors 68000

    atari1356

    Joined:
    Feb 27, 2004
    #18
    My iPhone was delivered yesterday. It's glorious!

    The weird shipping behavior is annoying but hang in there.
     
  19. MrJM macrumors 6502

    MrJM

    Joined:
    Jan 15, 2012

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