My iPhone4 doesn't show up in iTunes

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jazzguitarmagic, Nov 27, 2010.

  1. jazzguitarmagic macrumors newbie

    Nov 27, 2010
    Hi All,

    I'm using MacBook Pro 13inch

    I sync my iPhone4 with iTunes in OSX

    iPhone 4.1 version
    iTunes 10.1 version.

    before I update the iTunes to 10.1 it still works !
    what should I do ?

    many thanks :apple:
  2. jmssmith317 macrumors newbie

    Nov 23, 2010
    heyy guys just follow the above methods..... 1. Disconnect your iPhone from your Mac.
    2. In the Finder, locate iTunes in the Applications folder and drag it to the Trash.
    3. Move the iTunes icon to the Trash.
    4. Choose Go > Go to Folder.
    5. Enter /System/Library/Extensions and click Go.
    6. Locate the file AppleMobileDevice.kext and drag it to the Trash.
    7. Choose Go > Go to Folder.
    8. Enter /Library/Receipts/ and click Go.
    9. Locate the file AppleMobileDeviceSupport.pkg and drag it to the Trash. If prompted, authenticate with the administrator password.
    10. Restart the computer.
    11. Choose Finder > Empty Trash and restart the computer.
    12. Download and install the current version of iTunes.
    13. Connect your phone to your Mac again and open iTunes
  3. aicul macrumors 6502a

    Jun 20, 2007
    no cars, only boats
    Deleteing iTunes for this seems rather brutal. Not to say it does not do the job.

    But does someone have finer knowledge of how to fix the indicated problem ?
  4. Hologram777 macrumors member


    Nov 21, 2010
    I had something like this happen to my MacBook pro. But all I did was try a different USB port and it worked. But if your still having issues have you tries restarting your MacBook?

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