So first and foremost I had used iPhoto to transfer my photos to iPhoto. I opted to delete all the videos and photos. Never had any issues before - however, this time around iTunes said that I still had 3.2G of photos still on my iPhone.
So, what did I do? What any sensible individual would do who cared about his data - continue troubleshooting. So I sought the aid of third party solutions to access files not normally viewable.
What did I discover? Tons of random folders like Apple101 with a crap ton of files that were supposedly "deleted and removed" from my iPhone.
Gee wiz. Almost, anytime there is an issue with any Mac product Apple almost always recommends to their consumers "restore it." It just goes to show that not giving up pays off and that Apple has a lot to work out with its tech support.
Not only that - if Apple EVER wants to be taken seriously in the gaming/productivity department by users who still use handhelds and consoles or PCs... they need to figure out a way to allow app data to also be included in iTunes backup. Who in their right mind wants to do something on an app - buy, a new iPhone and potentially lose months if not years of data? I sure as hell don't.
So to my fellow Apple users - if you have problems with your iPhone - don't give up until you've exhausted every possible option. I love Apple - but, they have some growing to do in how app data is handled and their troubleshooting help.
- I attempted to rebuild my iPhoto (apple/command + alt) library sync and then choose to not sync any photos - Did not work
- I utilized image capture to see if any files could be located - Did not work
- Did a hard reboot in hopes maybe it will rebuild the file system and properly display the actual space available - Did not work
- Called Apple Support. Explained everything I did. They said I would need to possibly restore my iPhone back to factory setting. I argued that would be ridiculous concerning the fact that I have apps that have month and months of data and that a restore would erase all data associated with those apps even with a data backup. They wanted me to try the same thing I had already done, but needed me to use another phone and that they would call me back on that number in 2 minutes. They did not call me back.
So, what did I do? What any sensible individual would do who cared about his data - continue troubleshooting. So I sought the aid of third party solutions to access files not normally viewable.
What did I discover? Tons of random folders like Apple101 with a crap ton of files that were supposedly "deleted and removed" from my iPhone.
Gee wiz. Almost, anytime there is an issue with any Mac product Apple almost always recommends to their consumers "restore it." It just goes to show that not giving up pays off and that Apple has a lot to work out with its tech support.
Not only that - if Apple EVER wants to be taken seriously in the gaming/productivity department by users who still use handhelds and consoles or PCs... they need to figure out a way to allow app data to also be included in iTunes backup. Who in their right mind wants to do something on an app - buy, a new iPhone and potentially lose months if not years of data? I sure as hell don't.
So to my fellow Apple users - if you have problems with your iPhone - don't give up until you've exhausted every possible option. I love Apple - but, they have some growing to do in how app data is handled and their troubleshooting help.
