Since yesterday I have a lot of problems playing movies from iTunes. I have 4 aptv 4k around my house And every time when I try to play a movies it takes like a minute to start playing After playing the picture looks really bad like DVD and is 4k content After a few minutes picture looks better but in some point lose the audio and Pause and start reload it again With the same issues picture looks bad and little by little start getting better loose audio and stop again. Also some time when I chose different movie it come whit a announcement saying (Have problem playing this Content) I was thinking it maybe need a new update and that’s what I did with one of them going to 13 to 13.2 and again the same problems I check my Wi-Fi connection and everything looks OK Netflix playing OK without any problems
Is just iTunes having this problems with my movie purchase at that point I did factory reset and the same Apple TV and the same problem .I that point I check the other tree Apple TVs and the same problem I contact Apple support because I’m thinking this is something from Apple not from my side and nobody have an answer for this problem they try to tell me as a Wi-Fi problem but again I check my wifi connection and everything looks OK Netflix Playing 4k Without any problem I don’t know what’s wrong Can someone help me to find what’s wrong with this if someone is having this same issue please or know what is the problem please reply ..thank you for read this post
Is just iTunes having this problems with my movie purchase at that point I did factory reset and the same Apple TV and the same problem .I that point I check the other tree Apple TVs and the same problem I contact Apple support because I’m thinking this is something from Apple not from my side and nobody have an answer for this problem they try to tell me as a Wi-Fi problem but again I check my wifi connection and everything looks OK Netflix Playing 4k Without any problem I don’t know what’s wrong Can someone help me to find what’s wrong with this if someone is having this same issue please or know what is the problem please reply ..thank you for read this post