My Itunes wont recognize my Iphone 5

Discussion in 'iPhone Tips, Help and Troubleshooting' started by samantha012, Jan 9, 2014.

  1. samantha012 macrumors newbie

    Joined:
    Dec 29, 2013
    #1
    I don't really use itunes on the computer but i tried today, when i first clicked on it it said it's not in English and to open the right itunes ( something along those lines) , i only had one itunes so i just downloaded another one 11.1.3.8 its called, but it wont recognize the phone, it' still charging but the icon doesn't appear in itunes for my iphone :(
    Also it says it can't connect to itunes store because i have no internet but i have wifi im using it right now it's fast 58 mbps
    Also im using some cheap usb not the official since i lost that one
     
  2. PsstGreek macrumors 68040

    PsstGreek

    Joined:
    Oct 21, 2010
    Location:
    Tampa Bay
    #2
    That could be the problem right there.

    Is your iPhone and computer connected to the wifi connection? What about wifi-sync, is the box checked in iTunes?
     

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