My Little iMac Story...

Discussion in 'iMac' started by big.birdd, Dec 28, 2007.

  1. big.birdd macrumors member

    big.birdd

    Joined:
    Aug 11, 2007
    Location:
    Melbourne, Australia
    #1
    Hello everyone, just for the hell of it, I'll tell you all about my first imac...

    Bought it one month ago, with leopard drop in, and proceeded to wipe the hard drive after force resetting during leopard upgrade due to not figuring out how to wake up the display... -.- oops

    Since then, this unit has overheated, froze, even after update, harddrive clicks, and have had a lovely uneven screen gradient.

    So what do I do? After 10 days I call applecare, and much to my delight, i dont have to lug my machine anywhere, they are sending a guy out to replace my logic board, hard drive, display, and RAM! Nice guy who came out, job took him 3 hours. After that I was the proud owner of a glossy screen with little bits of hair stuck between the glass :cool:

    And of course, what do you know, my machine continues to overheat, and freeze when trying to restart/shutdown. I decided, what the hell, Ill put up with it.. Stuck it out for 2 days, until I became unable to boot into OSX, no I didnt provoke the machine into doing this... it just got stuck at the apple sign when booting :apple:

    Funnily enough, my windows partition was still chugging along happily, so I had a nice windows box for a few days, played a lot of CS...

    I called applecare again, and the nice man on the other end suggested I get rid of the spinny thing at the beginning of the boot by wiping the disk and reinstalling... great idea:eek:

    Finally after a few hours being bounced around like a pingpong ball over the phone to applecare, i got through to someone who actually had the authority to do something... woo... Much to my shock he has arranged for a replacement to be sent out, and my current one to be picked up.

    Well apple, hopefully this second machine will be more useful than my 5 year old windows box... :D

    tooroo all, I'm off to the beach. :p
     
  2. twoodcc macrumors P6

    twoodcc

    Joined:
    Feb 3, 2005
    Location:
    Right side of wrong
  3. iMpathetic macrumors 68030

    iMpathetic

    Joined:
    Oct 7, 2007
    Location:
    IMBY
    #3
    Excellent for you. That seems like a lucky encounter with AppleCare!
     
  4. jnc macrumors 68020

    jnc

    Joined:
    Jan 7, 2007
    Location:
    Nunya, Business TX
    #4
    If it was a lemon out of the box they shouldn't have wasted any of your time getting someone to "repair" it, you should've gotten a brand new one no questions asked. Glad it was sorted... eventually!
     
  5. Frisco macrumors 68020

    Joined:
    Sep 24, 2002
    Location:
    Utopia
    #5
    Yeah I can't believe Apple wasted their time and money by sending a tech to your house. Just replace the lemon with an Apple and everyone will be happy!
     
  6. jnc macrumors 68020

    jnc

    Joined:
    Jan 7, 2007
    Location:
    Nunya, Business TX
    #6
    If that was sarcastic, you failed. Problems beget problems, I'd certainly prefer a new machine than having someone come around and say "fixed!" and then be screwed again once they leave. Why should a brand new machine need to be repaired? That doesn't bode well for its future
     

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