My luck

[burgman]

picked up 2017 512gb at Best Buy. Time machine then High Sierra then to work. Left speaker blown. Grrr.Apple support appointment Friday. Thinking of just returning it.

 

[Samuelsan2001]

They will just swap it out for new one within 14 days anyway, don't sweat it, it happens.

 

[SteveJUAE]

Yep crap happens just not any fun with your new lappy

 

[burgman]

They will just swap it out for new one within 14 days anyway, don't sweat it, it happens.

Not this time, told they want to send it out for repair.

 

[Samuelsan2001]

Not this time, told they want to send it out for repair.

return it and buy a new one then they can't be that stupid!!

 

[ZapNZs]

Not this time, told they want to send it out for repair.

Just return it and get another unit. They are nice systems - sounds like you got one that didn't get quite enough QC love from the factory. Chances are your next one will be as close to flawless as a mass-manufactured device can be.

 

[burgman]

Just return it and get another unit. They are nice systems - sounds like you got one that didn't get quite enough QC love from the factory. Chances are your next one will be as close to flawless as a mass-manufactured device can be.

I know I have that option, I’m under several project deadlines. I made a local genius desk appointment and will roll the dice with Apple CS. If Apple can’t swap it out then I will return it to Best Buy. I wonder if I should turn off file vault in case Apple will exchange it and do an in store migration.

 

[Deane2000]

A month or two and this will all be behind you. You'll be enjoying your new MBP and probably never think of this again. Good luck with the swap.

 

[burgman]

return it and buy a new one then they can't be that stupid!!

After talking with Apple, that was their recommendation as well, returned it bought a referb from Apple.

 

[Timmy D]

Apple isn't going to swap it especially since you purchased from Best Buy. They'll only do repairs at this point. I think they have to repair at least 4 times before they swap for a new laptop. Just take it back to Best Buy. If you're a member your return period is 30 days.