My mac keeps crashing with toast.Everytime!

coffey7

macrumors 6502a
Original poster
Feb 12, 2006
516
0
I bought toast for my macbook and everytime I use it, an error message comes up. It says its an apple problem blah blah blah. It always crashes after about an hour or so into the burn. I have tried every different type of disk and every different setting from cd to divx. when it does work it takes forever to copy even the smallest video file. I boot the windows side of my macbook and a 30 minute video takes only 3 minutes to burn with a free trial of cheetah. I paid $100 for this crap program. Why is it not working with my mac? I have also tried every single combination of disks, files types, speeds, new and old version of toast, etc.

Forsale: toast software
 

rxl125

macrumors regular
Apr 15, 2006
244
0
My new universal toast program crashes after it's done burning a cd EVERY time. I even reinstalled. It's always when I close the program...

ferretboy said:
I bought toast for my macbook and everytime I use it, an error message comes up. It says its an apple problem blah blah blah. It always crashes after about an hour or so into the burn. I have tried every different type of disk and every different setting from cd to divx. when it does work it takes forever to copy even the smallest video file. I boot the windows side of my macbook and a 30 minute video takes only 3 minutes to burn with a free trial of cheetah. I paid $100 for this crap program. Why is it not working with my mac? I have also tried every single combination of disks, files types, speeds, new and old version of toast, etc.

Forsale: toast software
 

Mitthrawnuruodo

Moderator emeritus
Mar 10, 2004
13,796
165
Bergen, Norway
This might be one of those rare occasions where repairing permissions will actually help... aah... it's been too long since I could say that... :)

...and if not: Try logging in as another user (make one if necessary) and see it Toast behaves better...

Or just find and move/rename/delete two files in ~/Library/Preferences, com.roxio.Toast.plist and Roxio Toast prefs... and see if Toast works better then...

Toast 7.1 has always behaved flawlessly for me. Actually every version of Toast 7 has both on my iBook and MacBook... :)
 

coffey7

macrumors 6502a
Original poster
Feb 12, 2006
516
0
My mac does photos and videos very well. It copys videos and data with toast like crap.
the last thing I tried to copy was a computer show I downloaded from the net. it was Labrats and it was a 15 minute show. It should take 2 minutes but it took 40 minutes to do a ton of stuff then crash.
 

eRondeau

macrumors 65816
Mar 3, 2004
1,026
111
Canada's South Coast
ferretboy said:
It says its an apple problem blah blah blah.
That will really help us diagnose the problem. I own Toast 6 & 7 and they've both always worked flawlessly on my aging iBook G4. Are you running the Universal version or the PPC version thru Rosetta?
 

coffey7

macrumors 6502a
Original poster
Feb 12, 2006
516
0
Mitthrawnuruodo said:
This might be one of those rare occasions where repairing permissions will actually help... aah... it's been too long since I could say that... :)

...and if not: Try logging in as another user (make one if necessary) and see it Toast behaves better...

Or just find and move/rename/delete two files in ~/Library/Preferences, com.roxio.Toast.plist and Roxio Toast prefs... and see if Toast works better then...

Toast 7.1 has always behaved flawlessly for me. Actually every version of Toast 7 has both on my iBook and MacBook... :)
I will try. thanks
 

Mitthrawnuruodo

Moderator emeritus
Mar 10, 2004
13,796
165
Bergen, Norway
rxl125 said:
deleteing those two files will try to accompish what?
Often when an application, and only one application, misbehaves it is because the preference file has gotten corrupt. Ok, so in most of those cases it will actually prevent the application from launching properly, but getting rid of those preference files (by either moving them to, let's say to the desktop, renaming them or just deleting them) and let the application make new ones when it opens, is a fairly easy thing to try before having to consider reinstalling the application (or even the system). :)

Logging in as another user and launching the application from there is a bit broader test, because if it works there it can indicate a number of other problems, including some sort of software conflict and not just broken preferences.

Either way all of the steps above are easy to do, one of them often works and if not, at least it gives you some answers... ;)
 

coffey7

macrumors 6502a
Original poster
Feb 12, 2006
516
0
I did the disk repair and it is working now. I didn't delete those files. I will try again with more videos. When it worked it was with a 15 minute quicktime video. Maybe the disk repair was all I needed.
 

coffey7

macrumors 6502a
Original poster
Feb 12, 2006
516
0
It didn't work. I'm now trying to copy 4 15 minute videos(labrats) and its taking 2 hours to copy. I copied the same shows with my linux and windows pc's and it took about 10 minutes. what the heck is going on? Every thing is better so far on a mac except copying videos. I wonder why I bought a superdrive. Its pretty sad that a free program on the windows side copys a video in 2 minutes and the mac side with a $100 program takes 1-3 hours and fails 90% of the time.
I did a complete disk repair. I can't remember what I did I just followed the directions. I'm so upset that I can't think straight.
 

Ladybug

macrumors 68000
Apr 13, 2006
1,721
788
This will probably sound a little odd, but have you tried using a different brand of media? I've had problems before *in the Windows world* with some burners not liking certain brands of media, ranging from complete computer freezes to programs crashing. Anyway, just a thought :rolleyes:
 

coffey7

macrumors 6502a
Original poster
Feb 12, 2006
516
0
Yes I have tried other types of discs.
NEW ERROR:
DRIVE ERROR
SENSE KEY=MEDIUM ERROR
SENSE CODE=0X73,0X04

This code came up after I tried to copy 4 video clips. It happened right at the end and it was in the 2 hour range.
 

coffey7

macrumors 6502a
Original poster
Feb 12, 2006
516
0
Same error again. I think I'm going to remove toast. I will just burn disks with the xp side with cheetah. I can't believe this crap.
 

coffey7

macrumors 6502a
Original poster
Feb 12, 2006
516
0
7on said:
maybe the video file is corrupt or you don't have the codec available in quicktime?
Some of the videos I have had for years and copied them before with other computers. Even copied the same movies with the xp side of my macbook and they worked fine. I deleted toast. I will reinstall and buy some more disks and try later. I wasted so many disks(dvd-r). I will buy more dvd+rw and -rw later.