My Mac shuts down on its own

Discussion in 'iMac' started by Saganitch, May 9, 2014.

  1. Saganitch macrumors newbie

    Joined:
    May 9, 2014
    #1
    Yesterday I downloaded Wondershare Video Converter and after the first conversion failed the Mac started to restart on its own and did it automatically every 15 seconds. I did manage to uninstall the program but it made no difference.

    I then tried to start it in Safe Mode but it kept shutting down after 10 seconds before it finished loading.

    I was able to "Boot Into Single User Mode" which checked the HDD but I got the message "Hard Drive could not be repaired."

    If the HDD is knackered can I still recover my files somehow?

    Could Wondershare be responsible or is it just a coincidence?

    What can I do please? I'm using a Win PC right now.
     
  2. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #2
    Hard to say... it could be the app caused the crashes and the crashes corrupted the drive.

    Can you do a command-r boot to the recovery screen? From there use Disk Util to try and repair the disk.
     
  3. Saganitch thread starter macrumors newbie

    Joined:
    May 9, 2014
    #3
    I tried that but it said the "HDD was locked."

    I've taken it to someone who is running a diagnostics check on it now.
    He's managed to save my data too so I can breathe easy.

    Thanks anyway.
     
  4. rambo47 macrumors 6502a

    rambo47

    Joined:
    Oct 3, 2010
    Location:
    Denville, NJ
    #4
    Very often you can recover data from a hard drive that's no longer bootable if you remove it from your computer and install it in an external hdd enclosure, connecting it via Firewire or USB.
     
  5. Saganitch thread starter macrumors newbie

    Joined:
    May 9, 2014
    #5
    That's been done. Thanks.
     

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