For anyone who doubted the importance of AppleCare: OK, so first of all, i am someone who has been at the receiving end of laptop failures before, and definitely regretted not getting AppleCare. So last Monday I'm surfing the internet and listening to iTunes when the music pauses and the spinning wheel of death appears. Immediately I assume the worst, which is confirmed by the clicking coming from the palm rest and doubly confirmed by the "Question Mark at start-up" of death. So yes my HD had died on my 14 month old MacBook. Now, normally this wouldn't be too much of a problem, however currently living in Japan and not speaking the language is pretty hard in a normal situation but trying to get the MacBook repaired would be one hell of a task. So the next day i set out to the local PC Depot which has a mac specialist area, having fumbled with my language guide eventually a english speaking staff member came and said "we cant service hard rives here, send to maker". So being two hours away from the nearest Apple Store i used the stores demo iPhone and got the Ginza Store contact details and gave them a ring and eventually came to an option for English and got the AppleCare section. I spoke with one guy and he arranged to have the laptop picked up the following Friday - which it was at 7pm. Fast-forward to Monday morning (3 days later - and a bank holiday weekend here) and I'm woken by the delivery man with my repaired MacBook! I can't believe the level of service and efficiency here, and i know this may not be the case everywhere as i know apple discontinued the mail-in repair service in the UK but i never expected the repair to be done this quick!